Author Topic: Malfunctioning Avast Easily Missed  (Read 2460 times)

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MossyRock

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Malfunctioning Avast Easily Missed
« on: August 09, 2010, 06:50:35 PM »
Do the Avast developers read these forums?  If so, I have a suggestion...

Sometimes Avast stops working or goes into an "inconsistent state" (for whatever reason) and there is nothing to show for this except a tiny red exclamation point on the Avast icon in the systray.  This is very easily missed by users.

Why not pop up a notification window?  Blink the icon?  Do something a little more dramatic?

GloobyGoob

  • Guest
Re: Malfunctioning Avast Easily Missed
« Reply #1 on: August 09, 2010, 10:10:05 PM »
Nice suggestion, that would be useful :) I agree that the current one is not enough.

Offline jadinolf

  • Avast Evangelist
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Re: Malfunctioning Avast Easily Missed
« Reply #2 on: August 09, 2010, 10:52:38 PM »
Do the Avast developers read these forums?  If so, I have a suggestion...

Sometimes Avast stops working or goes into an "inconsistent state" (for whatever reason) and there is nothing to show for this except a tiny red exclamation point on the Avast icon in the systray.  This is very easily missed by users.

Why not pop up a notification window?  Blink the icon?  Do something a little more dramatic?

Mossy Rock, go here and submit a ticket: https://support.avast.com/index.php?loginresult=1&group=eng

I had a serious problem with 5.0 not terribly long ago and the avast! folks fixed it. I am very grateful to them.
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MossyRock

  • Guest
Re: Malfunctioning Avast Easily Missed
« Reply #3 on: August 10, 2010, 07:17:01 AM »
Ticket filed.