Avast having a bug from time to time [Resolved]

[SafeSurf]

Uninstall MS Malware removal tool.

FYI -- There was a recent malware on pandanda (there is a thread on this forum about it).  If you visited the site, you may have malware.

You are much better off with MBAB or SAS (SUPERantiSypware).  After you uninstall McAfee and MS Malware removal tool, we will check for malware.  

You can leave Windows Defender on.  If you haven't already, turn your Windows Firewall ON when you uninstall McAfee IS.

[SafeSurf]

You still need to uninstall McAfee as it will conflict with Avast.

[Coolmario88]

Uninstall MS Malware removal tool.

FYI -- There was a recent malware on pandanda (there is a thread on this forum about it).  If you visited the site, you may have malware.

You are much better off with MBAB or SAS (SUPERantiSypware).  After you uninstall McAfee and MS Malware removal tool.  

You can leave Windows Defender on.  If you haven't already, turn your Windows Firewall ON when you uninstall McAfee IS.

i trust microsoft Malware Removal tool and i cant remove it and avast did block the malware on pandanda's website and my computer doesnt have Malware i had my friend that knows more about computers than me check my computer and he found no Malware and no viruses

[SafeSurf]

From MS: http://support.microsoft.com/kb/890830
"However, if malicious software infected the computer before you installed an up-to-date antivirus program, your antivirus program may not detect this malicious software until the tool tries to remove it."

If you feel confident that you do not have malware, then I can only offer you the link to MBAM as another option: 
·   Download free http://www.malwarebytes.org/ for an on-demand scanner.
·   Double Click mbam-setup.exe to install the application.
·   After install, click update so you have latest database before scanning.

To confirm, you have listed ALL your past and current security software?

While we have been online you have removed McAfee and rebooted?  Is your problem fixed now?

[Coolmario88]

From MS: http://support.microsoft.com/kb/890830
"However, if malicious software infected the computer before you installed an up-to-date antivirus program, your antivirus program may not detect this malicious software until the tool tries to remove it."

If you feel confident that you do not have malware, then I can only offer you the link to MBAM as another option: 
·   Download free http://www.malwarebytes.org/ for an on-demand scanner.
·   Double Click mbam-setup.exe to install the application.
·   After install, click update so you have latest database before scanning.

To confirm, you have listed ALL your past and current security software?

While we have been online you have removed McAfee and rebooted?  Is your problem fixed now?

yes my problem is now fixed

[SafeSurf]

Glad to hear.

Could you please go to PROFILE on the top of this page and enter your Signature so that we know what type of Avast product you have, security software, information about your machine/settings, etc. including firewall?  This can help us better answer questions in the future.  Thank you.

[SafeSurf]

Now that your problem is resolved, please go back to the open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title.  Thank you for allowing me to assist you.   

[Coolmario88]

Glad to hear.

Could you please go to PROFILE on the top of this page and enter your Signature so that we know what type of Avast product you have, security software, information about your machine/settings, etc. including firewall?  This can help us better answer questions in the future.  Thank you.

i will next time i log on the forums

[SafeSurf]

You can do the Signature then, but please change the title to Resolved now to close the thread.  Thank you.

[Asyn]

Good work, SafeSurf...!
asyn