Author Topic: [Solved] Avast 4 not working with Outlook  (Read 4958 times)

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jpeng2008

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[Solved] Avast 4 not working with Outlook
« on: July 24, 2010, 10:11:18 PM »
Every time I open outlook I get a message saying that the ashOutXt.dll add-in cannot be opened and that I should update it, but I have just downloaded avast again for this year.  Its on a PC with XP.

Any ideas on a solution?

Cheers
« Last Edit: July 26, 2010, 11:54:46 PM by jpeng2008 »

Offline bob3160

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Re: Avast 4 not working with Outlook
« Reply #1 on: July 24, 2010, 10:14:28 PM »
Welcome to the forum.
It's time to get the latest version of avast.
Current version is avast! 5.0.594
http://www.avast.com/index
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jpeng2008

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Re: Avast 4 not working with Outlook
« Reply #2 on: July 24, 2010, 10:30:14 PM »
Thanks for the welcome and oh that it were that simple!  This is the version I have.  I wondered if there were any specific fixes for the outlook add-in?

Offline DavidR

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Re: Avast 4 not working with Outlook
« Reply #3 on: July 24, 2010, 11:32:43 PM »
You don't say what version of Outlook you are using ?
Make sure the avast plug-in/add-in is not disabled in MS Outlook:
Outlook 2007 > Tools > Trust center > Add-ins > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jpeng2008

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Re: Avast 4 not working with Outlook
« Reply #4 on: July 26, 2010, 11:50:59 PM »
Nice one! It works.  Repairing the program did the trick.  Thanks ever so much.

Offline DavidR

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Re: [Solved] Avast 4 not working with Outlook
« Reply #5 on: July 27, 2010, 12:06:53 AM »
No problem, glad I could help.

A belated welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security