Author Topic: Forum behavior  (Read 30927 times)

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Offline bob3160

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Re:Forum behavior
« Reply #15 on: August 02, 2004, 12:46:20 PM »
Thanks Vlk,
Quote
Please note that the forum rank does not reflect the actual expertise of the user -- even if he/she is an absolute newbie on the forum, his/her knowledge of the matter can actually be vast...
I think that the following referenced thread pretty much proves that point.
http://forum.avast.com/index.php?board=2;action=display;threadid=6006;start=0
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Offline Pavel

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Re:Forum behavior
« Reply #16 on: August 02, 2004, 01:20:43 PM »
Ok, so I put very simple forum policy into the special Topic in this forum - it is sticky so it will be on top of the list all the time. I have also added a button into the top of the page which points to it - so it is accessible from all forum pages  ;)

Pavel
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S.Z.Craftec

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Re:Forum behavior
« Reply #17 on: August 02, 2004, 01:52:48 PM »
All you said is OK, but c'mon Vlk... to be able to post dead disfigured body, blood and bones all around, you must be sick in the brain. You all know what I'm talking about. Putting line in his signature: "Support the war on forum terrorism and WMD (Weapons of Message-board Destruction)" tells you everything about that user. He called me Osamma Bin Craftec few times. Is that language that you will allow in these forums ? If it is, I'll just leave, like many others I believe. No harm done, anyway, no one needs someone "whose security knowledge level is not so high". He is not here to support or just comment on this product. And what war he is talking about ? There is no room in these forums for any kind of war or weapons. But, of course it's much easier to pretend we didn't see that...

Quote by Vlk:
Quote
...avast is not perfect and when someone posts a new topic...

True Vlk, but we're here to try to make it even better, not to blame it all the time... we must try to see the light at the end of the tunnel, and not to speak as everything is black and pointless...

I'm here to speak peacefully, to make new friends, to contribute this software if I can somehow... no one can tell me that my knowledge evel isn't good enough. Don't make me search and post all those posts where I solved some people's problems where no one knew the answer. I'm not the cleverest one and I know it. I never tried to present myself as I am one. But, I know that 100 people is much clever than one person. That's why we have to work like one big being, great society, unity, whatever... but, I'm sure I contributed helping newbies in many cases.

Pavel - thing that you did with FORUM POLICY button is GREAT ! Something so useful that it's not easy to describe. Now, no one can say he didn't know about posting large avatars or pictures in signatures among the other things mentioned in that thread. That way, no one have to jump into possible conflicts with forum members (like I did, but it wasn't my intention to make someone stupid or to start flaming, it should be clear to everybody), because no one have to alarm them about their large avatars... now, all they have to do is read Forum rules.

Thanks for reading this.

Cheers !
« Last Edit: August 02, 2004, 04:33:23 PM by S.Z.Craftec »

KezzerDrix

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Re:Forum behavior
« Reply #18 on: August 02, 2004, 04:24:46 PM »
I have to agree with "Craftec"

As for exagerant regulars, I would have to ask if you have confidence in your product?  

I use it, currently the home edition, but I am seriously considering buying the pro version.  I am a college student, I can get a little discount and I appreciate Avast allowing me some time to get to know it before buying it.  

I don't think being loyal to a product that is innovative, creative and gracious is being an extremist.  Look at other Antivirus's what do they do for their customers.  NOTHING, or nothing much.  

Having a fan base is what keeps this forum alive and what gets avast recognition on the net and other places.  

I wrote a speech concerning spyware and gave it before an auditorium full of students.  I made up a flier telling how to fight spyware and on the back of the flier I put recommended software I placed Avast as my antivirus of choice and told the students that it had a trial period, a free version, and a pay version.  I made up 100 of those fliers and at the end I only had a few left.  

I am proud to be using avast, I tell everyone I know about it and have converted a great deal of people.

LOYAL customers are GOOD, crappy people who come here to b|t<h and leave are BAD.  People who attack your LOYAL customers are bad.  Remember it is the few of us who are exgerant regulars that speak loudly for your product!

   
« Last Edit: August 02, 2004, 04:27:58 PM by KezzerDrix »

Offline Vlk

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Re:Forum behavior
« Reply #19 on: August 02, 2004, 04:38:56 PM »
Simple answer: as this forum called the "official avast support forum" the point is to provide help even for users with crappy manners. Some people (most I guess) behave nicely, some do not. That's the reality. But the destiny of the support staff is to try to support both. It's just not possible to ignore those people (especially if these are paying customers) - or, argue with them.

I hope this won't make anyone sad.

Thanks
Vlk
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Offline MikeBCda

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Re:Forum behavior
« Reply #20 on: August 02, 2004, 05:13:01 PM »
Thanks, Pavel, obviously you've seen my IM (or had this thread pointed out to you, or both).   :)

Point well taken, Vlk -- essentially, "it takes two to make a fight".  Admittedly the problems most commonly start with a newbie who arrives with avast! problems plus a chip on his shoulder, but I've also seen it start from folks with several hundred postings behind them.

Obviously our primary purpose here is mutual support and assistance, plus feedback to the Alwil team about possible glitches or incompatibility problems they didn't encounter themselves.  But patience stretches a little thin when someone comes in to tell us nothing more than that they're ditching avast! without wanting to try suggested fixes.

Best to all,
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S.Z.Craftec

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Re:Forum behavior
« Reply #21 on: August 02, 2004, 05:19:29 PM »
Mike, all true, but: "...it takes two to make a fight..." doesn't mean anything in cases like this. I gues I was "other" side in that line, but let's put it this way: "...it takes at least two to make a war...". That doesn't mean both sides are necessarily wrong. One side is defending in most cases...

As I said before, there is no point to discuss about some certain things in life... million people, million different thoughts. Can't please everybody in the same time. As I told to Bob, from now on I'm shaddow...

Thanks !
« Last Edit: August 02, 2004, 05:20:01 PM by S.Z.Craftec »

KezzerDrix

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Re:Forum behavior
« Reply #22 on: August 02, 2004, 05:32:54 PM »
I am not talking about the people who come here for help.  I am speaking about the people who come here to call other forum members terrorists, ignorant, or tell outright lies about them.  Who come here only to say AVAST sucks and leave and those who complain and insult without seeking assistance.

In "Craftec"'s case he told a new member that his avatar was to big, --politely-- the guy then called him a terrorist.  I believe at that point he has a right to report the person to a moderator and defend himself -- correctly--  which he did.

I had a guy post that I was sending him rude PM's when in fact I wasn't, I hadn't sent him a single PM.  I have a right to inform everyone reading that I did not send said person rude PM's and report that person to a moderator.

Two sides to each fight, but someone always starts it.
« Last Edit: August 02, 2004, 05:41:52 PM by KezzerDrix »

Offline bob3160

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Re:Forum behavior
« Reply #23 on: August 02, 2004, 07:06:34 PM »
In this case, both KezzerDrix and Sasha Are correct. There is always one who starts the attack and one who then defends against the attack.
I think what Vlk is asking us to do is to realize that by challenging the aggressor, we are hurting the integrity and the spirit of this Forum.
Whenever we are attacked, (any member reguardles of his or her standing)we should report that to the moderator and let them handle the situation. By answering or challenging an attacker, we only allow them to win. I realize that it's never easy to walk away when you have been falsely accused. Unfortunately, sometimes it's the best cource of action to take.
« Last Edit: August 02, 2004, 07:08:14 PM by bob3160 »
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Offline Vlk

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Re:Forum behavior
« Reply #24 on: August 02, 2004, 07:12:10 PM »
Just re-read the latest thread that got out of bounds:
http://forum.avast.com/index.php?board=2;action=display;threadid=6206;start=0

What can we take from it?
Go figure. :P
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KezzerDrix

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Re:Forum behavior
« Reply #25 on: August 02, 2004, 07:22:06 PM »
Theirin lies the problem, human nature in general.  Some of us are not pacifists, some of us will stand up for ourselves and what we believe in.  Some of us will speak for our friends and ourselves.

Some of us will not go quietly into the night.

Is that right? or wrong? who is the better man?

One thing is sure there is no Utopia, it takes all kinds.  I don't plan on being a different person anymore than anyone else.   Sometimes either course of action can make you feel less or better of yourself, in a life of  infinite choices we make infinite decisions.  

Offline bob3160

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Re:Forum behavior
« Reply #26 on: August 02, 2004, 07:36:28 PM »
KezzerDrix
Quote
Some of us are not pacifists, some of us will stand up for ourselves and what we believe in.
I was not a Golden Glove participant because I'm a pacifist. I'm only trying to point out that there is always more than one way to handle a situation.
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KezzerDrix

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Re:Forum behavior
« Reply #27 on: August 02, 2004, 08:01:07 PM »
Nor was I calling you one bob.  My statement was general

Offline MikeBCda

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Re:Forum behavior
« Reply #28 on: August 02, 2004, 08:24:27 PM »
My apologies to Sasha and anyone else for any implication that I felt they were in any way at fault in this matter.  Sure, Vlk's right that we have to start out at least trying to help anyone with avast problems regardless of their behavior -- but there is also frequently a point at which it becomes obvious that they don't really want help, just a fight.  At some point (and we may well disagree on how far along) we have to agree that it's a hopeless situation and the only practical approach from then on is to simply ignore the person.

The thread Vlk linked to, and which Sasha referred to, was indeed the one that prompted me to start this topic in the first place.  While the person started out with what was (possibly) an avast! problem, it very quickly became apparent that the person had no intention whatsoever of following anyone else's rules or guidelines in this forum.  

While I don't think the specific issues regarding graphics (both content and size) are specifically spelled out here anywhere, at least not "officially", a number of members like Sasha tried -- with unfortunate results -- to point out what we've generally and informally accepted as standards here.

Too bad YaBB doesn't have an Ignore List (or at least not that's activated here), that probably would have been the simplest way for most of us to have handled things.  If someone gets abusive in almost any kind of chat format, after all, you almost always have the option to "mute" or "ignore" them.

Best to all,
Mike
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Offline bob3160

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Re:Forum behavior
« Reply #29 on: August 02, 2004, 08:38:21 PM »
Gee Mike,
Quote
Too bad YaBB doesn't have an Ignore List (or at least not that's activated here), that probably would have been the simplest way for most of us to have handled things.  If someone gets abusive in almost any kind of chat format, after all, you almost always have the option to "mute" or "ignore" them.
If that where possible, it sure would make life simple then we each have our own point at which we can decide we've had enough abuse and cut that person off. Hopefully, if this is possible, there would also be a way to reverse that action. We've had more than one person whom I would have cut off and they are now members in excellent standing.
Quote
Nor was I calling you one bob.  My statement was general
KezzerDrix, I know that and it was taken that way.


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