Author Topic: Error.. Help Please.  (Read 1310 times)

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Offline ESOBlaze

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Error.. Help Please.
« on: August 03, 2010, 04:10:45 AM »
I know that I have a virus because I can get online in safe mode but not while in regular mode. But I can't even open Avast because I get the error in the following screen shot..



what can I do to resolve this issue and continue surfing the internet in happy mode? xD

« Last Edit: August 03, 2010, 04:14:16 AM by ESOBlaze »

Adam Riley

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Re: Error.. Help Please.
« Reply #1 on: August 03, 2010, 11:47:41 AM »
Hi,

I am sorry to hear that you are currently having a problem; have you just downloaded/installed avast and then immediately got this error?

The "side-by-side" component is associated with the Vista Windows Resource Protection (WRP). You may have a corrupted the component
Please install Microsoft Visual C++ 2008 SP1 Redistributable Package

for 32bit operating systems available here http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

for 64bit operating systems available here http://www.microsoft.com/downloads/details.aspx?familyid=BA9257CA-337F-4B40-8C14-157CFDFFEE4E&displaylang=en

Also, if you search for side by side, there are a lot of results explains different aspect of the problem.

If you could give us a bit more information about your computer too, including which version of avast you have, if you have any other software then we should be able to help you.

Best,
Adam