"WARNING - YOUR SYSTEM IS UNSECURED"

[lauraboivin]

  when I place my cursor on the Avast Icon on the taskbar, it says "WARNING - YOUR SYSTEM IS UNSECURED"

Yet, when I look in the program, it says I am fully protected....

Yikes!!! I'm already regretting having bought the Avast Internet Security.

Never had any problems with the Free Avast.

Does anyone know what I should do?

[SafeSurf]

Try rebooting your machine.  Did that fix the problem?

If not, please give me your OS, (32 or 64-bit), other security software on your machine currently and previously including firewall (FW).

What version of AIS (Avast IS) are you running?  Was this an upgrade or a clean install?

What were you doing prior to seeing the "WARNING - YOUR SYSTEM IS UNSECURED"?

[lauraboivin]

This was a clean install...third one

Had not been doing anything...just placed my cursor on it & noticed that it said "WARNING - YOUR SYSTEM IS UNSECURED" nothing was flashing...it was not an alert.

OS=XPpro...Avast Internet Security....not impressed at all...   ...free was better.

Uninstalled the whole thing & started over again....if this happens again, I am going to write & ask for a refund.

Thanks for your response.

[Lisandro]

Is there any other security program in this computer? Firewall? Old antivirus?
When does that problem happens, just after booting? All the time?

[lauraboivin]

Is there any other security program in this computer? Firewall? Old antivirus?
When does that problem happens, just after booting? All the time?

No other security program...the only one I was using before was the Free Avast.
Windows Defender & Windows Firewall...this happens intermittently...no rhyme or reason to it.

Another thing that has started happening today is that my computer shuts down on it's own; I was looking at one of my own webpages & suddenly it shut down. I know there is nothing on my web pages to cause it.

Never had these problems before I bought & installed Avast Internet Security. :'(

I was trying to make things better...

[Lisandro]

lauraboivin, please, check the folder C:\ProgramData\Alwil Software\Avast5\log
Are there any files called unpXXXX (where XXXX is a random number) or *.mdmp there?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

[rdmaloyjr]

This was a clean install...third one

Had not been doing anything...just placed my cursor on it & noticed that it said "WARNING - YOUR SYSTEM IS UNSECURED" nothing was flashing...it was not an alert.

OS=XPpro...Avast Internet Security....not impressed at all...  ...free was better.

Uninstalled the whole thing & started over again....if this happens again, I am going to write & ask for a refund.

Thanks for your response.

nothing was flashing...it was not an alert

Personally I think the "a" ball should be green if everything is ok, yellow (yellow) if there's a problem with avast! and red if there' an infection.

[lauraboivin]

Personally I think the "a" ball should be green if everything is ok, yellow (yellow) if there's a problem with avast! and red if there' an infection.
[/quote]

 ..good plan...but the ball is orange

[lauraboivin]

lauraboivin, please, check the folder C:\ProgramData\Alwil Software\Avast5\log
Are there any files called unpXXXX (where XXXX is a random number) or *.mdmp there?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

Thanks..just checked & there's nothing like what you mentioned.

[rdmaloyjr]

lauraboivin,

I hope everything works out for you with AIS, but if it doesn't....

The Unauthorized Free Version of avast! Internet Security

(also known as "a to Z Internet Security" )

avast! 5             http://www.filehippo.com/download_avast_antivirus/
OpenDNS           http://www.opendns.com/start/
Opera                http://www.filehippo.com/download_opera/
Sandboxie          http://www.filehippo.com/download_sandboxie/
SpywareBlaster   http://www.filehippo.com/download_spywareblaster/
MailWasher         http://www.filehippo.com/download_mailwasher/
WinPatrol           http://www.filehippo.com/download_winpatrol/
ZoneAlarm          http://www.filehippo.com/download_zonealarm_free/

*some assembly required 

[YoKenny]

ZoneAlarm          http://www.filehippo.com/download_zonealarm_free/

*some assembly required 

ZoneAlarm with avast! AIS is not recomended 

[rdmaloyjr]

YoKenny,

Who recommended ZoneAlarm with AIS

I certainly wouldn't!!!

Two firewalls will conflict!!!  BSOD!!! 

I recommended ZoneAlarm with avast! 5 Free in The Unauthorized Free Version of avast! Internet Security

(also known as "a to Z Internet Security" )

[rdmaloyjr]

YoKenny,

I simply added free programs to avast! 5 Free to equal AIS & a bit more.

Some are having problems with AIS & some can't afford AIS.

Some are tightwads.

I find free versions have less problems, are lighter & less annoying.

[Lisandro]

I find free versions have less problems, are lighter & less annoying.

It's not a thing that the programmers would like, is it?
I think it's a little hard to say that the paid version is "worse" than the free. It's not true.
But lauraboivin's problem deserves an answer from avast team.

[rdmaloyjr]

I find free versions have less problems, are lighter & less annoying.

It's not a thing that the programmers would like, is it?
I think it's a little hard to say that the paid version is "worse" than the free. It's not true.
But lauraboivin's problem deserves an answer from avast team.

Tech,

I didn't say or intend to imply that avast! Pro & AIS are worse than avast! Free.

On the contrary, I think avast! Pro & AIS are better than avast! Free.

But you have to admit they are having more problems which I am confident the Avast Team will fix.

The more a software does, the greater potential for problems.

when I place my cursor on the Avast Icon on the taskbar, it says "WARNING - YOUR SYSTEM IS UNSECURED"

Yet, when I look in the program, it says I am fully protected....

Yikes!!! I'm already regretting having bought the Avast Internet Security.

Never had any problems with the Free Avast.

Does anyone know what I should do?