No. No other antivirus, yes, I have already uninstalled it with the uninstaller and then installed it fresh, I installed this on a completely clean system, it's Windows 7 34 bit, I installed it on an admin account, I have not installed any new firewalls, I haven't had firewalls installed before, I used Windows firewall, Malware and viruses are not the problem as this happened out of the box on a fresh system install without internet connection, and I've done absolutely everything anyone has asked me to do while troubleshooting.
Do I just need a new antivirus program? Because I'm answering the same questions and all anyone will tell me is that it works for them and that it's compatible with 7.