Author Topic: Avast 5.0.5.594 Won't Update  (Read 5873 times)

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gordonhowe

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Avast 5.0.5.594 Won't Update
« on: August 12, 2010, 09:16:30 PM »
Hello:

Since downloading -- and uninstalling, and then downloading again - the latest version of Avast! free, the program will not update virus definitions, either automatically or manually. I never receive the "Virus Database has been updated" voice confirmation I used to receive often with the older version, and when attempting to update definitions manually, I don't get past the "Initializing" phase. Nothing happens.

Any help would be greatly appreciated,

GHowe

Offline Lisandro

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Re: Avast 5.0.5.594 Won't Update
« Reply #1 on: August 12, 2010, 11:02:37 PM »
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.

Offline Asyn

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Re: Avast 5.0.5.594 Won't Update
« Reply #2 on: August 12, 2010, 11:03:31 PM »
Try: Direct Connection (No Proxy)...
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

gordonhowe

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Re: Avast 5.0.5.594 Won't Update
« Reply #3 on: August 14, 2010, 12:13:27 AM »
Try: Direct Connection (No Proxy)...
asyn


Is there a "Direct Connection" option in Maintanance?

gordonhowe

  • Guest
Re: Avast 5.0.5.594 Won't Update
« Reply #4 on: August 14, 2010, 12:16:05 AM »
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.

I did uninstall and reinstall previously, though I didn't go through the steps you suggest here. Thank you for posting them, but as I'm no expert and recently dealt with the dreaded "blue screen," I'm not anxious to tinker with Safe Mode any time soon.

Again, thanks -- and has this problem been raised with an frequency per the new free edition?

Offline Asyn

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Re: Avast 5.0.5.594 Won't Update
« Reply #5 on: August 14, 2010, 08:50:29 AM »
Is there a "Direct Connection" option in Maintanance?

Look in: Settings - Updates
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0