Author Topic: XP popup that says AVAST Plugin not installed ---- Disable Avast!!!  (Read 2923 times)

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dsieber

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We have an up to date version of Avast PRO and my wife's computer (XP)/Office 2007. Has started coming up with something that looks like a legitimate MS alert:  It says that the AVAST Plugin (no number or ID) is not working and to shut down AVAST. Thank god she did not do it (In Case it Malware). But the computer is reset!!!!!!!!!!

1. Is this a legitimate popup?  If so what do we need to do to get rid of it?

2. If not a legitimate popup?  How do we rid of it?


Thanks in advance!!!!

Offline Lisandro

  • Avast team
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Re: XP popup that says AVAST Plugin not installed ---- Disable Avast!!!
« Reply #1 on: August 18, 2010, 02:54:42 AM »
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

Please, post a screenshot of the MS error (see how: http://forum.avast.com/index.php?topic=8982.0).
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).
The best things in life are free.