Author Topic: [Resolved] AVAST stops very often  (Read 16788 times)

0 Members and 1 Guest are viewing this topic.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: AVAST stops very often
« Reply #15 on: August 24, 2010, 05:37:29 PM »
Did you follow the reply #8 suggestions?
The best things in life are free.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #16 on: August 25, 2010, 09:37:03 AM »
Yes, from number one to number eight. BUT, I cannot uninstall MSE anymore because I've already done it (as I was writing reply #3)

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #17 on: August 25, 2010, 10:13:47 AM »
I would like to check your machine for malware, which may be causing problems.

Download free Malwarebytes’ Anti-Malware (MBAM) http://www.malwarebytes.org/ for an on-demand scanner.
·   Double Click mbam-setup.exe to install the application.
·   After install, click update so you have latest database before scanning.
·   Under Settings:
o   General: Automatically Save File After Scan Completes is checked off
o   Scanner SettingsCheck all boxes
o   Updater: Download and install update if available is checked off
·   Once the program has loaded, select "Perform FULL Scan", then click Scan.
·   The scan may take some time to finish, so please be patient.
·   When the disinfection scan is complete, a log will appear in Notepad and you may be prompted to Restart. (See Extra Note).
·   Click the “remove selected” button to quarantine if anything found.  You will find the infection details under the Quarantine tab.
·   The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
·   Copy & Paste the entire report in your next reply.

After posting your MBAM log, then update your Avast definitions and run a Boot-time scan.

Please let me know if you have any questions.  Thank you.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #18 on: August 25, 2010, 10:41:33 AM »
Seems I had many malwares (already 13 in 3 minutes) and if they were here for more than a week, that means MSE wasn't able to found them when it was scanning... And Avast simply couldn't because it was stopping 10 minutes after starting the scan.

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #19 on: August 25, 2010, 10:49:18 AM »
Did MBAM put them in quarantine?

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #20 on: August 25, 2010, 12:37:51 PM »
It did and I have deleted them. (14 elements : 1 trojan, 12 registry entries and 1 malware)

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #21 on: August 25, 2010, 02:34:14 PM »
I have restarted the computer and waited. It seems it's not better.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #22 on: August 25, 2010, 03:34:12 PM »
I may have found something else.
It seems like searching something on the web stops avast! services (each time I search something on google, or watch something on youtube, and very often when i just navigate on a web site) because I had to restart it about 100 times during the last hour, and there is no viruses left on my computer.

If you want to compare, I must restart Avast! about 1 time each hour when I am not connected to the internet.

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #23 on: August 26, 2010, 12:23:23 AM »
Can you copy and paste your last MBAM log and post it here for me to review.  Thank you.

After this, I will give you further instructions.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #24 on: August 26, 2010, 09:25:07 AM »
ok.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Version de la base de données: 4474

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

25/08/2010 12:33:32
mbam-log-2010-08-25 (12-33-32).txt

Type d'examen: Examen complet (C:\|D:\|E:\|H:\|)
Elément(s) analysé(s): 484911
Temps écoulé: 1 heure(s), 55 minute(s), 31 seconde(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 0
Clé(s) du Registre infectée(s): 15
Valeur(s) du Registre infectée(s): 0
Elément(s) de données du Registre infecté(s): 0
Dossier(s) infecté(s): 0
Fichier(s) infecté(s): 1

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
(Aucun élément nuisible détecté)

Clé(s) du Registre infectée(s):
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Valeur(s) du Registre infectée(s):
(Aucun élément nuisible détecté)

Elément(s) de données du Registre infecté(s):
(Aucun élément nuisible détecté)

Dossier(s) infecté(s):
(Aucun élément nuisible détecté)

Fichier(s) infecté(s):
C:\glassfishv3\pkg\python2.4-minimal\msvcr71.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.


Ethrea

  • Guest
Re: AVAST stops very often
« Reply #25 on: August 26, 2010, 09:29:02 AM »
It's not the last i made but it's the lonely which found something

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #26 on: August 26, 2010, 09:32:31 AM »
At least we know now that malware was causing your problems.  :'(

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #27 on: August 26, 2010, 09:36:53 AM »
Next, I'd like you to run an OTL log.  See the thread here: http://forum.avast.com/index.php?topic=53253.0.  You have already run the MBAM part, so you can skip that.  When you run your mouse over "OTL" in red, you can download OTL to your machine...put it on your desktop and follow the instructions on the thread.

I would like you to attach the OTL log to your next post because it is very long.  To attach:  click on "Additional Options" in the post page > "Attach" > browse (your OTL logs will be on your desktop -- 2 logs).

Do you have any questions?

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #28 on: August 26, 2010, 10:26:18 AM »
Now you have many informations about me..


SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #29 on: August 26, 2010, 10:27:33 AM »
I will take a look and get back to you.  Thank you.