Author Topic: [Resolved] AVAST stops very often  (Read 16792 times)

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SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #30 on: August 26, 2010, 10:37:53 AM »
I'm going to refer you to one of our Certified Malware Experts.  His name is Essexboy.  He will respond to you in this thread.  I want him to review your logs in detail and he will ask you additional questions and ask you to do more things to problem solve so we can get your machine working again.  In the meantime, I will sit in the background and monitor the situation.  Do you have any questions?

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #31 on: August 26, 2010, 10:42:41 AM »
In the meantime, please to not make any changes to your machine.  He should be checking in with you most likely tomorrow evening.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #32 on: August 26, 2010, 10:58:28 AM »
Ok, thank you and him too.

I have no question at the moment.

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #33 on: August 26, 2010, 11:05:20 AM »
When exactly did your problem start?  Is the problem that you have only with Avast starting/stopping and the mouse or is there more?  He will want to know this.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #34 on: August 26, 2010, 11:17:18 AM »
I think my little problem with the mouse started when i have first installed avast 5 (I was running avast 4.8 before). I don't know really when it was but more than a month ago.

The problem of Avast stopping, I don't really know, I noticed it first about two weeks before starting this topic. I don't remember if I already had MSE or if I installed it later.
(I've already uninstalled MSE, following your advice)

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #35 on: August 26, 2010, 11:19:06 AM »
I haven't seen any other problem.

SafeSurf

  • Guest
Re: AVAST stops very often
« Reply #36 on: August 26, 2010, 11:20:17 AM »
We'll just wait for Essexboy and he will ask you more questions and give you more instructions.  For now, do not make any changes to your machine or you will need to do the MBAM and OTL logs again.  OK?

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #37 on: August 26, 2010, 11:50:49 AM »
Do you think I should reinstall Avast now I have used MBAM to clean my computer from viruses ? I've just done a new analysis and it finds nothing else.

Offline essexboy

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Re: AVAST stops very often
« Reply #38 on: August 26, 2010, 03:04:38 PM »
Does Avast update normally when you trigger a manual update ?

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Quote
    :OTL
    O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {6D6B212B-2245-4898-8B16-9A11B81FF9E1} - No CLSID value found.
    O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {6D6B212B-2245-4898-8B16-9A11B81FF9E1} - No CLSID value found.
    2010/07/27 17:41:47 | 000,000,000 | ---D | C] -- C:\Program Files\e

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #39 on: August 26, 2010, 03:35:46 PM »
Hello,

manual updates seem to work, automaticall updates sometimes work (at least) because my definitions are updated.

I've just done what you told me to.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #40 on: August 26, 2010, 03:40:02 PM »
Avast stopped while sending the last message (not writing, sending).
It seems like it couldn't be send before avast crashes

Offline essexboy

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Re: AVAST stops very often
« Reply #41 on: August 26, 2010, 03:56:33 PM »
I can see no further indication of malware there, but it does not mean it is not hiding.  Although the way it is operating is very unusual

I would like to run one further programme before I start thinking about system errors

Download ComboFix from one of these locations:


Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
When finished, it shall produce a log for you.  Please include the C:\ComboFix.txt in your next reply.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #42 on: August 26, 2010, 04:41:56 PM »
done.


Offline essexboy

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Re: AVAST stops very often
« Reply #43 on: August 26, 2010, 06:06:19 PM »
Quote
c:\windows\system32\wininit.exe . . . est infecté!!

First lets see if you have a spare copy - if not I will give you one from my windows 7

Run OTL
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in
/md5start
wininit.exe
/md5stop


  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #44 on: August 27, 2010, 12:37:33 PM »
It's done.

Are you sure you can give me a copy of this file ? (Will there be any problem with registration ? )