Author Topic: [Resolved] AVAST stops very often  (Read 16783 times)

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Ethrea

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Re: AVAST stops very often
« Reply #60 on: September 06, 2010, 05:49:38 PM »
I'm just uploading my memory dump as you told me (I don't know why you told me to upload).

I will update MBAM (Avast has been updated this morning) and run a scan.

I will do what Vlk suggested but I didn't have much time last week-end.

I have many add-ons on FF which are : (I don't think it comes from this because I have the same problems with Chrome)
- Edit Cookies
- Firebug
- Firephp
- Foxtab
- Javaconsole (many versions)
- Gestionnaire de Session (sorry, it's a french one but I think you can understand what it does)
- Tamper data
- Unplug (The lonely which might cause the problem because it does something on the videos (Avast automatically stops when I'm opening a pag with a video)
- View Cookies
- View Source Chart

I already had Chrome before installing Avast! 5 (And no add-on on Chrome)

Don't worry for new viruses, I reactivate Avast as soon as it stops most of the time and I run a scan regularly, with MBAM and Avast.

Offline Vlk

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Re: AVAST stops very often
« Reply #61 on: September 07, 2010, 01:01:07 AM »
Thanks for the dumps.
The crashes may be related to a software called "SpeedBit Video Accelerator".
Is that you have installed on your computer deliberately?

Could you please try uninstalling it temporarily to see if it solves the problem?
(you'll have to reboot after the uninstallation of the program as the DLLs are loaded into the avast process and won't unload before the reboot).


Thanks much
Vlk
If at first you don't succeed, then skydiving's not for you.

Ethrea

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Re: AVAST stops very often
« Reply #62 on: September 07, 2010, 04:49:33 PM »
yes, I installed it deliberately.

I uninstall it and see if the problem still happen.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #63 on: September 07, 2010, 04:57:50 PM »
Seems it works.
Thanks a lot.

I'll wait one or two days to be sure.

Offline Vlk

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Re: AVAST stops very often
« Reply #64 on: September 07, 2010, 09:52:33 PM »
Which version of the product were you using by the way?
We tried to simulate the problem on one of our test machines by installing the latest version of SpeedBit but we weren't able to cause any of the crashes.

Could you please try installing the latest version of SpeedBit  -- maybe the problem has already solved by them?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Ethrea

  • Guest
Re: AVAST stops very often
« Reply #65 on: September 10, 2010, 06:02:29 PM »
I'm don't think I can find which version it was anymore.
But I have no problem since I deleted it... So, it probably came from this.

If you want, I can try with the last version.