help

[jolee]

thankyou for your help did i do it right thanx again

[jolee]

thankyou

[jolee]

thankyou

[essexboy]

Looks like your user32.dll is corrupt - lets see if you have a spare.  Meanwhile what other problems do you have ?

• Start OTL.
• Select All Users
  
• Under the Custom Scan box paste this in

/md5start
user32.dll
/md5stop

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • Please attach the log when run

[jolee]

my antivirus wouldnt manually update and windows wouldnt update but my windows did an update before after all the scans i did but thats it apart from picking up the virus its still in my taskbar notifications but it ses its not active

[essexboy]

Can you manually update your antivirus ?

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Fcopy::
C:\Windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll|C:\Windows\System32\user32.dll

3. Then in the text file go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below.  This will start ComboFix again.




6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
  
  THEN
  
  Please download Malwarebytes' Anti-Malware from Here.
  
  Double Click mbam-setup.exe to install the application.
  
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
    
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
  Extra Note:
  
  If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
  

[jolee]

the results

[jolee]

2

[jolee]

i can manually update antivirus now and windows everything seems fine just the mibffooshdw.exe is still in the notifications in the taskbar but it has an avast with the i next to it how do i delete it from there because this was the culprit to the virus .. i would like to thank you vey much for your help i am not up on how to do this and me fella isnt either so thankyou

[essexboy]

Could you take a screenshot of that for me please - just the taskbar area 

[jolee]

like this am sorry but kept saying to large

[essexboy]

Can you right click it and select delete ?

[DavidR]

If you save your screenshots as .gif files they are of a reasonable image quality and are generally a much smaller file size (without having to do much in the way of optimization).

[jolee]

no i cant right click and delete all you can do is hide icon and notification ..show icon and notiffication..or only show notifications .. ive clicked hide icon and notification and its not on the actual taskbar but when you click customize its there

[essexboy]

Could you follow the instructions on this page to reset the notifications http://www.howtogeek.com/howto/windows-vista/clean-up-past-notification-icons-in-windows-vista/