Unable to start Outlook 2000, after removed avast5, and clean it!!!

[dboivin1]

 
Like many users, i had problem after updated avast 4 to 5, i had the message saying C:\ProgramFiiles\Alwil Software\Avast4\ashOutXt.dll can not be loaded and was disabled by Outlook.
I unstalled avast 5, and clean avast with their utility, and my Outlook still doesn't start

Any suggestion?

[Tarq57]

Did you reboot?
What is the operating system, and what antivirus has been used prior?

[dboivin1]

yes 3 times!!!

[Tarq57]

What is the operating system, and what antivirus has been used prior?

[dboivin1]

Windows XP SP3, and this machine is working with Avast since 2007

[k.u.r.t]

See http://forum.avast.com/index.php?topic=59527.msg502308#msg502308 for instructions.

You need to:
1. delete an entry in your registry
2. delete your extend.dat file

Just follow the instructions in my post and let me know how things went.

[dboivin1]

Well still not working...


Just to let you know that Avast 5 isstalled..

I executed the fix.reg, and deleted the extended.dat....

When i'm trying to start Outlook, it's starting, and "ms outlook plug-in" popup and everything close!!!

Woila

[dlwford]

I'm having the same problem - ??