Tech,
Reverted back to 4.8 - still unsuccessful with upgrade but am back at it.
Did take your advice re: Comodo Time Machine, so with this last fail, was able to go back to state prior to attempt. Pretty slick. I know if it is going to fail because I get the Dell logo and MS Starting Windows twice and select CTM to get my snapshots. I do not see any memorydump file.
Tech support had recommended that I run HiJack This and Fix the following:
Run again HijackThis
- In the next window, clic on the bouton "Do a system scan only"
- then select the following lines by checking the relatives boxes to these lines. After that clic on the button "Fix checked":
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
This did not work. Before I go back to running the uninstal utility, would upgrading to the 5.0 Free be worth a try? I am getting warning that 4.8 is about to expire.
Thank,
Mackinaw