Author Topic: Would having Internet Security on my system make the entire house network not wk  (Read 3364 times)

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Offline mutinywxgirl

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I'm being accused of causing the entire househould to not be able to get online because I installed the Internet Security on my systme and that the firewall included in it has now blocked everyone from getting online.

Is this possible?  If so, now that I've uninstalled it (to keep the peace with the landlady), what else can I do or do I need to do?

Thank you!
« Last Edit: September 17, 2010, 03:33:34 AM by mutinywxgirl »

Offline Gargamel360

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Are you sure you do not mean Avast! Internet Security?  Pro version has no firewall.
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Offline mutinywxgirl

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That could be - sorry.  Regardless, I'm being accused of my update to it caused the problem.

I'm online via my blackberry, so I hesitate to go look. (I'm taking a class).

Offline mutinywxgirl

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I've changed it - thanks.  Yes, that is what I had on here, upgrading from the free version.

Offline Lisandro

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Of course, that is not on purpose :)
Do you have any other firewall in that machine?
Any other security program that could interfere?
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Offline mutinywxgirl

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Oh, I was able to get online from the start after I installed it.  After I was traveling and it seems my setting kept changing with each new place and network, when I came back home, I was able to only connect to the network, but not to the internet.

Offline Lisandro

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Isn't it a problem with your ISP then?
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Offline mutinywxgirl

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Yeah, that's MY thought, but my PSYCHO landlady is thinking that because I installed this update, that it's all MY fault.

Offline DavidR

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The avast Internet Security (AIS) suite is a personal computer solution, so it shouldn't have any impact on the entire household.

Presumably there is a network in the household to which 'you' connect to get internet access ?

Unless it was your computer that had the main connection to the internet and they all connected (Internet Connection Sharing) via your system might there be a slight possibility of a connection problem, but I can't see it.

Now that you have uninstalled AIS, are they the household able to connect ?
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Offline mutinywxgirl

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No, I am not the main computer through which people connect, and no, they still cannot connect.  When I run a diagnostic on mine, it says that there is a problem with the DSN configuration.

I'm TRYING to explain to the land lady that if it WERE my computer, then the program would have blocked everything at the hotel I was just at, etc. She won't hear me.  Something happened around the time when I installed the program, so of course, it's ALL my fault.

Offline DavidR

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No, I am not the main computer through which people connect, and no, they still cannot connect.  When I run a diagnostic on mine, it says that there is a problem with the DSN configuration.

So there is your answer for the landlady, even with avast removed the problem exists. Avast doesn't make changed to LAN settings, especially external systems or networks to which it is installed.

I'm TRYING to explain to the land lady that if it WERE my computer, then the program would have blocked everything at the hotel I was just at, etc. She won't hear me.  Something happened around the time when I installed the program, so of course, it's ALL my fault.

I don't know what security the landlady has on the network, but it shouldn't be easy to change any settings that would impact on the network as it should be locked down/password protected. More so when this isn't a family network environment.

Though I don't know how you can open her eyes to that.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4257.552) UI-1.0.440/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/