Author Topic: rundll error on start-up  (Read 2641 times)

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DannyV1

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rundll error on start-up
« on: September 18, 2010, 07:37:20 AM »
I am getting 2 rundll errors on start up.  one is "Error loading C:\windows\wpol320.dll" the other is C:\windows\enapikebegukop.dll".

Can you help?

SafeSurf

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Re: rundll error on start-up
« Reply #1 on: September 18, 2010, 08:12:43 AM »
Hi DannyV1 and welcome to the forum.  :)

First I need to know the following:

1.   What is your OS, 32 or 64-bit?
2.   What version of Avast did you install?  5.0.677? 
3.   What product of Avast did you install?  Free, Pro, AIS?
4.   What other security software do you currently have or did you have in the past on this machine including antivirus (AV), firewall (FW), and other security programs?  If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
5.    Have you made any changes to your machine lately?  If so, what did you do?

Thank you.

Offline essexboy

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Re: rundll error on start-up
« Reply #2 on: September 18, 2010, 12:00:43 PM »
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Minimal Output at the top
  • Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save" 
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying [color="#FF0000"]"Click Ok to load a custom scan from a file or Cancel to cancel"[/color]
  • Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic