AIS5 and Win 7 x64 - Network Tool stop Avast

[ubungeek]

Hello everybody
When I use one of the network tools include with Avast Internet Security, like test an IP adress, AVAST stop running and display a popup and close itself.

Is someone able to help me ?
2 pictures to see the screen before using it and the last screen before freeze

Many thanks to read me

Alan
AMD Phenom II x4
4Gb RAM
Win 7 HEP 64b

[essexboy]

I notice you have the shortcut keys enabled - I wonder if that may be part of it..  I use that tool on a daily basis and have had no problems with it.. My set up is the safe as yours AIS win 7 64bit

[MasterTB]

Same thing here, Avast! IS 5.0.667 on a Win7 x64 machine, no problems with the tools.
Even similar hardware:
Phenom II 955BE
4GB DDR3 Ram
Win 7 Ult. x64

Any other security software you may be using?

[ubungeek]

thank you !
it's possible than the shortcuts are in cause, I want to try disable its. I do not remember having setuped its myself.
I have searched for a setup function in Avast to disable the shortcut keys but nothing found. Perhaps some windows functions ? You know what can disable shortcut keys in Avast ?
Thank you so much !

Alan

[MasterTB]

thank you !
it's possible than the shortcuts are in cause, I want to try disable its. I do not remember having setuped its myself.
I have searched for a setup function in Avast to disable the shortcut keys but nothing found. Perhaps some windows functions ? You know what can disable shortcut keys in Avast ?
Thank you so much !

Alan

To disable the shortcuts, Open Avast! GUI, press Alt key, done.

Martin.-