Hello, all.
I have been using Avast since early version 4, I believe. It had always run fine on my computer (for the last 3-5 years). That changed when I updated to 5.0.677.
I recently had a rootkit infection that I managed to take care of. It is 100% confirmed dead. No more weird pop-ups. During the rootkit attack (I didn't know it was a rootkit at the time), I updated Avast to the 5.0.677 version. That was when I noticed that Avast wasn't updating at all.
When trying to update the virus definitions, it returned:
Downloading file: servers.def
Error: Cannot connect to server
When trying to update the Avast version, it returned:
Downloading file: servers.def.vpx
Error: Cannot connect to server
I thought it was rootkit causing problems, but now that the rootkit is dead, I am still having that same problem. The Windows firewall was off when I attempted to do a manual update of the virus definition, so that isn't the problem either.
I am beginning to think it is Avast rather than my computer.
I am running Windows XP Professional SP2 on an Intel Core2 Duo 3GHz with 3GB of RAM, if that is of any help.
Is there anything else you guys need to help you help me?
Thanks in advance for anything you can do to help me get through this.