Hello,
I recently installed Avast Pro trial and have used it without issues for a few days. Today, however, I received two BSODs, something I have not seen since for several months (that was an issue with my old firewall, now resolved). Avast is the only software change I've made within the last couple of weeks, and today was different than the past few days of the trial because it was a "regular" work day where I push my system quite hard (several instances of Visual Studio 2008, several browser windows, several other apps running concurrently and usually building 2 or 3 VS projects frequently). All of my data drives are encrypted with TrueCrypt -- and have been for over two years (though with latest version of TC for about 6 months). The volumes I mounted at startup were fine; the BSODs, however, happened when after performing some work in Visual Studio I then tried to mount an additional volume. It was a different volume both times.
In looking at the minidump with WinDbg, "aswMon2.SYS" came up in both .dmp files. I have no experience with WinDbg other than following what I've seen recommended on various online forums, so I'm certainly not assuming Avast is the cause of my troubles. I'm hoping, however, that you can suggest what I do next and perhaps confirm if it is or isn't an issue with Avast.
One item I should mention is that upon installation I have had a "Mail Shield off" message (all other shields are on) and the "Turn on" or "Fix now" buttons do nothing. I have been unable to find a resolution to that in the forum but now this BSOD issue came up and to me it's more serious.
System details:
- WinXP Pro SP3
- Intel Q6600, Gigabyte GA-EP45-DS3R w/RAID1 volumes
- Online Armor Premium 4.0.0.45 (with Mail and Web sheilds turned off)
- Avast Pro Anti-Virus (trial) 5.0.677 (running with defaults)
- Virus definitions version: 100928-1
- TrueCrypt 6.3a
Here is the only noteworthy item in the Windows Event Viewer:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/09/28
Time: 7:56:03 PM
User: N/A
Description:
Error code 1000007f, parameter1 00000008, parameter2 b8338d70, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 62 38 33 33 38 64 37 30 b8338d70
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
Thank you.