Author Topic: Thanks Avast Team: very quick "false positive" solved!  (Read 2494 times)

0 Members and 1 Guest are viewing this topic.

conan

  • Guest
Thanks Avast Team: very quick "false positive" solved!
« on: September 30, 2010, 01:01:46 PM »
Hello,
I just wanted to thank the Avast Team, because after reporting a false positive, in three hours, the team has solved the problem (it was an utility .exe).

Great professionalism, despite I'm using the freeware version!
Really cool!
Bye. :D

ilker

  • Guest
Re: Thanks Avast Team: very quick "false positive" solved!
« Reply #1 on: September 30, 2010, 02:31:41 PM »
How did you report it? By program interface or by contacting them ?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Thanks Avast Team: very quick "false positive" solved!
« Reply #2 on: September 30, 2010, 03:02:29 PM »
Thanks for the positive feedback :)
Welcome to forums.
The best things in life are free.

conan

  • Guest
Re: Thanks Avast Team: very quick "false positive" solved!
« Reply #3 on: September 30, 2010, 06:48:03 PM »
How did you report it? By program interface or by contacting them ?
By program interface, first.
But as it was an application that I use extensively, I contacted them by email at the address virus@avast.com, so I could attach the file .exe and results from VirusTotal.

Thanks for the positive feedback :)
Welcome to forums.
Thanks.  :)