Author Topic: [need help!] My Avast! can't update virus definitons!!  (Read 4888 times)

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amos777

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[need help!] My Avast! can't update virus definitons!!
« on: October 12, 2010, 06:22:04 PM »
Okay, let's just go to the problem..

I just have downloaded Avast! Free edtiton ver. 5 And i want to update my virus definitons, but the problem is every time i click update, Avast! cannot connect to the domain server. It says : Error: Cannot connect to the Server.
Why this is happening?
please help me, i dont know what to do anymore... Thanx before..

Offline Pondus

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #1 on: October 12, 2010, 06:35:32 PM »
Quote
I just have downloaded Avast! Free edtiton ver. 5
did you reboot after install ?

have you tried avast repair ?
For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.


amos777

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #2 on: October 12, 2010, 06:40:40 PM »
@@@@@@@@@@
i see a lot of star surrounding my head!

please explain it slowly, i am a newbie to the technologies.

Offline Pondus

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #3 on: October 12, 2010, 06:49:57 PM »
explain what....reboot ? = restart

amos777

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #4 on: October 12, 2010, 06:51:25 PM »
i mean about repairing my Avast!  :'(  :'(

Offline Pondus

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #5 on: October 12, 2010, 07:00:09 PM »
click the start button in lower left corner > then controllpanel or is it controllcenter (sorry norwegian os here)
then Add Remove programs > avast! > click the Change/Remove button > from the pop-up window, scroll down to Repair > click next and follow.


Quote
i am a newbie to the technologies.
i assume you have removed the antivirus you had before you installed avast! ?



amos777

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #6 on: October 12, 2010, 07:04:13 PM »
yes, you right.. because i think having 2 or more AV will make procie's working slower.

Offline Pondus

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #7 on: October 12, 2010, 07:11:33 PM »
yes, you right.. because i think having 2 or more AV will make procie's working slower.
oooo... it can be worse than that 

Never install two antivirus (see reply from quietman7)
http://www.bleepingcomputer.com/forums/index.php?s=7c8217673a726b92cfc91ecfd4294a29&showtopic=260844&view=findpost&p=1441638

I recomend that you find the removal tool for the AV you had run it and reboot so all leftovers after the uninstall is gone
You can find it here http://uninstallers.blogspot.com/
« Last Edit: October 12, 2010, 07:13:22 PM by Pondus »

GloobyGoob

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Re: [need help!] My Avast! can't update virus definitons!!
« Reply #8 on: October 13, 2010, 01:46:30 AM »
Hi, if the problem still persists after the Repair, open up avast. Go to settings in the top right. Then click on the Updates tab. Under Proxy Settings you should find an option called "direct connection (no proxy)" Check that box.