Author Topic: How to uninstall Fake AV(360 杀毒)  (Read 15037 times)

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Offline yongsua

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How to uninstall Fake AV(360 杀毒)
« on: October 21, 2010, 09:55:43 AM »
Hi,I think my friend is already installed a fake AV because when he fully uninstalled 360杀毒.But the Windows XP security center still displays 360杀毒 antivirus is on and reports as up-to-date.When he installed Avast! he saw windows security center displays that there more than one AV in his pc.So may i know how can i  get rid the fake AV 360杀毒in his computer?
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Offline Pondus

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #1 on: October 21, 2010, 10:11:39 AM »
Is it this one ?

Removal instructons for Antivirus 360
http://forums.malwarebytes.org/index.php?showtopic=8412&hl=antivirus+360

How to remove Antivirus 360 (Uninstall Instructions)
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-360
« Last Edit: October 21, 2010, 11:54:27 AM by Pondus »
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Offline Tarq57

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #2 on: October 21, 2010, 10:27:02 AM »
The Chinese symbols you post translate to "antivirus". I believe it is called (in English) the Qihoo 360.
It appears to be a legitimate Chinese AV application. I don't understand Chinese, but have you looked for help here?

Do you have access to his/her computer?
Does the program appear in the program files anywhere?
If you go to the homepage, is a removal tool or uninstall utility offered?

It's likely the program has been removed but the Windows security centre/action centre has become confused. This can be reset by stopping the WMI service and the Seurity centre service, and deleting the folder "repository", under C\Windows\System 32\wbem\repository. The computer should then be restarted.

Before doing the above, you should be reasonably certain that this computer is not affected by malware. Install, update, and run a quick scan using MBAM

[edit] do you speak/read Chinese?
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Offline Lisandro

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #3 on: October 21, 2010, 12:15:58 PM »
Maybe this helps. Remove Fake Antivirus: hxxp://www.softpedia.com/get/Antivirus/Remove-Fake-Antivirus.shtml
Edited. Wrong post. Sorry.
« Last Edit: October 21, 2010, 02:24:42 PM by Tech »
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Offline bob3160

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #4 on: October 21, 2010, 02:18:48 PM »
Free avast! Security Seminar: http://www.authorstream.com/Presentation/bob3160-1425909-protecting-yourself/    -  Important: http://www.organdonor.gov/
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Offline yongsua

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #5 on: October 21, 2010, 02:42:39 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.
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Offline bob3160

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #6 on: October 21, 2010, 03:07:35 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.
I know that English isn't your native language so let me try to be clearer.
Since Qihoo 360 Antivirus is not a fake antivirus, the program you downloaded can't uninstall it.
You need to go to their website and find out if they have a removal tool for their product.
« Last Edit: October 21, 2010, 03:09:09 PM by bob3160 »
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Offline CraigB

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #7 on: October 21, 2010, 06:05:59 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.
I know that English isn't your native language so let me try to be clearer.
Since Qihoo 360 Antivirus is not a fake antivirus, the program you downloaded can't uninstall it.
You need to go to their website and find out if they have a removal tool for their product.
Dont know what exactly is in that link you supplied bob but my malwarebytes is flaging it as malicious. Well i know its the home page for 360 but theres something in that page that aint good.
« Last Edit: October 21, 2010, 06:10:04 PM by craigb »

Offline bob3160

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #8 on: October 21, 2010, 06:10:13 PM »
Don't have a clue, it's their home page. Which is all "Greek" to me.  ;D
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Offline CraigB

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #9 on: October 21, 2010, 06:29:08 PM »
Don't have a clue, it's their home page. Which is all "Greek" to me.  ;D
Dont know about greek but your little smiley man sure does look suspiciously chinese  ;D

Offline yongsua

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #10 on: October 22, 2010, 07:56:14 AM »
Hi,eveyone.I just went to their website and tried to find their removal tool but unfortunately the removal tool no available.Besides,I already went to their forum and asked for help.I will update all of you when i get to fix this issue.Thanks.  :)
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Offline Tarq57

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #11 on: October 22, 2010, 11:56:28 PM »
Try resetting the Windows Security Centre, as indicated above.

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Offline bob3160

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #12 on: October 23, 2010, 01:15:52 AM »
Hi,eveyone.I just went to their website and tried to find their removal tool but unfortunately the removal tool no available.Besides,I already went to their forum and asked for help.I will update all of you when i get to fix this issue.Thanks.  :)
Did you follow the instruction posted by Pondus ???
http://forum.avast.com/index.php?topic=65336.msg551627#msg551627
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Offline yongsua

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #13 on: October 23, 2010, 10:31:25 AM »
Hi,Bob3160.This fake av is a China product,not a fake av from western country.This fake av linked to the website that given by craigb.
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Offline bob3160

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Re: How to uninstall Fake AV(360 杀毒)
« Reply #14 on: October 23, 2010, 11:31:32 AM »
Hi,Bob3160.This fake av is a China product,not a fake av from western country.This fake av linked to the website that given by craigb.
My mistake yongsua,
Your product is the real deal not the fake one. You'll need to get some help from them directly to remove the product.
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