Author Topic: How to uninstall Fake AV(360 杀毒)  (Read 27248 times)

0 Members and 1 Guest are viewing this topic.

yongsua

  • Guest
How to uninstall Fake AV(360 杀毒)
« on: October 21, 2010, 09:55:43 AM »
Hi,I think my friend is already installed a fake AV because when he fully uninstalled 360杀毒.But the Windows XP security center still displays 360杀毒 antivirus is on and reports as up-to-date.When he installed Avast! he saw windows security center displays that there more than one AV in his pc.So may i know how can i  get rid the fake AV 360杀毒in his computer?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37641
  • F-Secure user
Re: How to uninstall Fake AV(360 杀毒)
« Reply #1 on: October 21, 2010, 10:11:39 AM »
Is it this one ?

Removal instructons for Antivirus 360
http://forums.malwarebytes.org/index.php?showtopic=8412&hl=antivirus+360

How to remove Antivirus 360 (Uninstall Instructions)
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-360
« Last Edit: October 21, 2010, 11:54:27 AM by Pondus »

Offline Tarq57

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3694
  • If at first you don’t succeed; call it version 1.0
Re: How to uninstall Fake AV(360 杀毒)
« Reply #2 on: October 21, 2010, 10:27:02 AM »
The Chinese symbols you post translate to "antivirus". I believe it is called (in English) the Qihoo 360.
It appears to be a legitimate Chinese AV application. I don't understand Chinese, but have you looked for help here?

Do you have access to his/her computer?
Does the program appear in the program files anywhere?
If you go to the homepage, is a removal tool or uninstall utility offered?

It's likely the program has been removed but the Windows security centre/action centre has become confused. This can be reset by stopping the WMI service and the Seurity centre service, and deleting the folder "repository", under C\Windows\System 32\wbem\repository. The computer should then be restarted.

Before doing the above, you should be reasonably certain that this computer is not affected by malware. Install, update, and run a quick scan using MBAM

[edit] do you speak/read Chinese?
Windows 10,Windows Firewall,Firefox w/Adblock.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: How to uninstall Fake AV(360 杀毒)
« Reply #3 on: October 21, 2010, 12:15:58 PM »
Maybe this helps. Remove Fake Antivirus: hxxp://www.softpedia.com/get/Antivirus/Remove-Fake-Antivirus.shtml
Edited. Wrong post. Sorry.
« Last Edit: October 21, 2010, 02:24:42 PM by Tech »
The best things in life are free.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48694
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: How to uninstall Fake AV(360 杀毒)
« Reply #4 on: October 21, 2010, 02:18:48 PM »
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

yongsua

  • Guest
Re: How to uninstall Fake AV(360 杀毒)
« Reply #5 on: October 21, 2010, 02:42:39 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48694
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: How to uninstall Fake AV(360 杀毒)
« Reply #6 on: October 21, 2010, 03:07:35 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.
I know that English isn't your native language so let me try to be clearer.
Since Qihoo 360 Antivirus is not a fake antivirus, the program you downloaded can't uninstall it.
You need to go to their website and find out if they have a removal tool for their product.
« Last Edit: October 21, 2010, 03:09:09 PM by bob3160 »
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11248
  • No support PM's thanks
Re: How to uninstall Fake AV(360 杀毒)
« Reply #7 on: October 21, 2010, 06:05:59 PM »
Hi,BOb3160.I already downloaded and installed Fake Antivirus Remover to remove it but I still can't remove it.
I know that English isn't your native language so let me try to be clearer.
Since Qihoo 360 Antivirus is not a fake antivirus, the program you downloaded can't uninstall it.
You need to go to their website and find out if they have a removal tool for their product.
Dont know what exactly is in that link you supplied bob but my malwarebytes is flaging it as malicious. Well i know its the home page for 360 but theres something in that page that aint good.
« Last Edit: October 21, 2010, 06:10:04 PM by craigb »

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48694
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: How to uninstall Fake AV(360 杀毒)
« Reply #8 on: October 21, 2010, 06:10:13 PM »
Don't have a clue, it's their home page. Which is all "Greek" to me.  ;D
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11248
  • No support PM's thanks
Re: How to uninstall Fake AV(360 杀毒)
« Reply #9 on: October 21, 2010, 06:29:08 PM »
Don't have a clue, it's their home page. Which is all "Greek" to me.  ;D
Dont know about greek but your little smiley man sure does look suspiciously chinese  ;D

yongsua

  • Guest
Re: How to uninstall Fake AV(360 杀毒)
« Reply #10 on: October 22, 2010, 07:56:14 AM »
Hi,eveyone.I just went to their website and tried to find their removal tool but unfortunately the removal tool no available.Besides,I already went to their forum and asked for help.I will update all of you when i get to fix this issue.Thanks.  :)

Offline Tarq57

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3694
  • If at first you don’t succeed; call it version 1.0
Re: How to uninstall Fake AV(360 杀毒)
« Reply #11 on: October 22, 2010, 11:56:28 PM »
Try resetting the Windows Security Centre, as indicated above.

Windows 10,Windows Firewall,Firefox w/Adblock.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48694
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: How to uninstall Fake AV(360 杀毒)
« Reply #12 on: October 23, 2010, 01:15:52 AM »
Hi,eveyone.I just went to their website and tried to find their removal tool but unfortunately the removal tool no available.Besides,I already went to their forum and asked for help.I will update all of you when i get to fix this issue.Thanks.  :)
Did you follow the instruction posted by Pondus ???
http://forum.avast.com/index.php?topic=65336.msg551627#msg551627
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

yongsua

  • Guest
Re: How to uninstall Fake AV(360 杀毒)
« Reply #13 on: October 23, 2010, 10:31:25 AM »
Hi,Bob3160.This fake av is a China product,not a fake av from western country.This fake av linked to the website that given by craigb.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48694
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: How to uninstall Fake AV(360 杀毒)
« Reply #14 on: October 23, 2010, 11:31:32 AM »
Hi,Bob3160.This fake av is a China product,not a fake av from western country.This fake av linked to the website that given by craigb.
My mistake yongsua,
Your product is the real deal not the fake one. You'll need to get some help from them directly to remove the product.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet