Author Topic: Avast and Pandora Music Website  (Read 2192 times)

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hgratt

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Avast and Pandora Music Website
« on: October 20, 2010, 11:43:21 PM »
Wondering if you can find the problem here. My son uses Avast 5.0 free on an XP system and has the following situation which frequently happens (see below). I am attaching the error.log file that was generated. There were also some .tmp.mdmp files created, but I'm not sure if you want them. Any help would be appreciated.


"Here are the avast error log files along with the memory dumps that Avast produced when I got it to crash today.  Can you post this on the forum? These should be the files they need.  They have the exact time and date stamps of the crahses.

It crashes when I go to pandora.com for listening to music through IE8.  It puts a red X on the avast icon and says the service has stopped running or is in an unstable state.  Hitting the fix now button brings it back."



Offline superhacker

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Re: Avast and Pandora Music Website
« Reply #1 on: October 20, 2010, 11:57:42 PM »
I think your ram have a problem"try another ram from another pc and test".
Anyway i PM pk and he will come and help you in your BSoDs.
Dreams don't die, they just fall asleep.

Offline pk

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Re: Avast and Pandora Music Website
« Reply #2 on: October 21, 2010, 12:00:03 AM »
hgratt, could you please send me (kurtin@avast.com) a couple of the latest .mdmp files? Thanks.

hgratt

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Re: Avast and Pandora Music Website
« Reply #3 on: October 21, 2010, 12:19:41 AM »
"hgratt, could you please send me (kurtin@avast.com) a couple of the latest .mdmp files? Thanks."

O.K., sent to your email address. Let me know if you do not receive them.

Thanks,
Harvey

hgratt

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Re: Avast and Pandora Music Website
« Reply #4 on: October 22, 2010, 04:58:24 PM »
Just checking to see if any possible causes have been identfied.

Thanks,
Harvey