Author Topic: Error Message  (Read 3154 times)

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ovmidwif

  • Guest
Error Message
« on: October 20, 2010, 05:38:29 PM »
Hi,
We are trying to set up our avast after expiring a few weeks ago.
While trying to register I get the error message the AAVM subsystem detected a RPC error.

What does that mean and how can I fix it?


Offline Pondus

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Re: Error Message
« Reply #1 on: October 20, 2010, 05:47:48 PM »

Offline Lisandro

  • Avast team
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Re: Error Message
« Reply #2 on: October 20, 2010, 06:38:08 PM »
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.

ovmidwif

  • Guest
Re: Error Message
« Reply #3 on: October 22, 2010, 08:22:05 PM »
Ok, i was able to do steps 1-5 no problem.
I cannot register my copy and how do i get a license key?

ovmidwif

  • Guest
Re: Error Message
« Reply #4 on: October 22, 2010, 08:24:43 PM »
I get the error message The AAVm Subsystem detected a rpc error after trying to register

Offline Lisandro

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Re: Error Message
« Reply #5 on: October 22, 2010, 09:19:34 PM »
I cannot register my copy and how do i get a license key?
Click on Maintenance, than Registration for online registering.
1) Open Avast.
2) Click on "Maintenance" then "Registration".
3) Fill out the form for your license key and click "Submit".

Or buy one for avast pro.

Inserting the license key into: avast! Free Antivirus, avast! Pro Antivirus and avast! Internet Security.
The best things in life are free.