Author Topic: cant install avast licence  (Read 3161 times)

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Offline osuns

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cant install avast licence
« on: November 18, 2010, 10:52:23 AM »
hi there i requested for avast licence for avst internet security for 3 system i bought 6 licences but the file sent to me is licence.dat and it is not installing what i read from the installation manual says i'll need licence.avastlic. please what do i do its been 3 weeks now and it starts counting from date of purchase.

Offline SafeSurf

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Re: cant install avast licence
« Reply #1 on: November 18, 2010, 11:04:48 AM »
Hello osuns and welcome to the forum.

You can contact Avast > Sales Inquiry (email or phone): http://www.avast.com/contacts.

Please let us know if you have any other questions or need additional help.  Thank you.
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline osuns

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Re: cant install avast licence
« Reply #2 on: November 18, 2010, 11:53:48 AM »
i have sent mesages into avast e mail account but there has been no response yet hope they do respond on time

Offline SafeSurf

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Re: cant install avast licence
« Reply #3 on: November 18, 2010, 12:22:04 PM »
I have alerted Avast.  Please let me know if they reply or not.  Thank you.
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline igor

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Re: cant install avast licence
« Reply #4 on: November 19, 2010, 12:18:16 PM »
Just rename the license.dat file you have to license.avastlic - it should work.

Offline SafeSurf

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Re: cant install avast licence
« Reply #5 on: November 20, 2010, 09:37:36 AM »
@ osuns,

Did you follow the instructions given to you in the prior post by Igor?  Did this fix your problem?
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.