Author Topic: can't install avast 4.8 on windows 7  (Read 8926 times)

0 Members and 1 Guest are viewing this topic.

svenka

  • Guest
can't install avast 4.8 on windows 7
« on: May 01, 2010, 03:28:40 PM »
if i want to install avast the installer say that i only can install it on windows NT4 service pack 4 or higher help plz

Hermite15

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #1 on: May 01, 2010, 03:34:08 PM »
if i want to install avast the installer say that i only can install it on windows NT4 service pack 4 or higher help plz

you're sure you're not running Windows 2000 ???

svenka

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #2 on: May 01, 2010, 03:37:50 PM »
i have NT

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Re: can't install avast 4.8 on windows 7
« Reply #3 on: May 01, 2010, 03:51:42 PM »
if i want to install avast the installer say that i only can install it on windows NT4 service pack 4 or higher help plz

Guess what, win7 is higher than NT4 SP4 and as such shouldn't be an issue.

However, your title and response are at odds with each other, the title says "can't install 4.8 on windows 7" yet you say "I have NT" ?

Windows NT was a very early OS before windows 2000 and XP and is completely different to windows 7.

So which OS do you have and are trying to install 4.8 on ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

svenka

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #4 on: May 01, 2010, 03:58:13 PM »
my pc runs on windows 7
but the installer says i cant install it

svenka

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #5 on: May 01, 2010, 04:00:31 PM »
but it also says it cant be installed on a NT server

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Re: can't install avast 4.8 on windows 7
« Reply #6 on: May 01, 2010, 04:04:06 PM »
but it also says it cant be installed on a NT server

avast 4.8 isn't a server antivirus product, but a client/system antivirus, so it can't be installed on a Server OS.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Re: can't install avast 4.8 on windows 7
« Reply #7 on: May 01, 2010, 04:07:37 PM »
my pc runs on windows 7
but the installer says i cant install it

I take it that you are talking about the avast free antivirus version (link below relates to that) ?

Personally I would suggest that you download avast 5.0.507 and install that on windows7 http://www.avast.com/free-antivirus-download and save it to your HDD, somewhere you can find it again.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

svenka

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #8 on: May 01, 2010, 04:43:15 PM »
it now says that i cant install it and i need windows 2000 with service pack 4 or higher

Hermite15

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #9 on: May 01, 2010, 05:00:48 PM »
svenka, what are you talking about  ???

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Re: can't install avast 4.8 on windows 7
« Reply #10 on: May 01, 2010, 05:24:29 PM »
it now says that i cant install it and i need windows 2000 with service pack 4 or higher

Sorry you have me completely lost.

I haven't got a clue what OS you have installed in relation to the errors, nor do I have a clue as to what avast version of avast and OS, each error relates to.

Without information we are in the dark and really can't help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

svenka

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #11 on: May 01, 2010, 06:03:20 PM »
i reinstalled windows 7 and now there were no problems but thx that you helped me

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Re: can't install avast 4.8 on windows 7
« Reply #12 on: May 01, 2010, 06:18:22 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

pankerica696

  • Guest
Re: can't install avast 4.8 on windows 7
« Reply #13 on: October 24, 2010, 07:08:15 PM »
i have same problem, please help

24.10.2010 18:32:08 general: Started: 24.10.2010, 18:32:08
24.10.2010 18:32:08 general: Running setup_ais-2a5 (677)
24.10.2010 18:32:08 system: Operating system: Windows 7 ver 6.1, build 7600, sp 0.0 SERVER x64
24.10.2010 18:32:08 system: Memory: 46% load. Phys:2259552/4193576K free, Page:4194303/4194303K free, Virt:2026760/2097024K free
24.10.2010 18:32:08 system: Computer WinName: PC
24.10.2010 18:32:08 system: Windows Net User: PC\Robert
24.10.2010 18:32:08 general: Cmdline: /sfx /sfxstorage "C:\Users\Robert\AppData\Local\Temp\_av_sfx.tm~a00304"  /srcpath "C:\PROGRA~2\BitLord\DOWNLO~1\AVAST!~1.677\AVAST!~1.677" /sfxname "setup_av_pro"
24.10.2010 18:32:08 general: DldSrc set to sfx
24.10.2010 18:32:08 general: Old version: ffffffff (-1)
24.10.2010 18:32:08 registry: Deleted registry: Software\Alwil Software\Avast\5.0\UpdateReady
24.10.2010 18:32:08 general: Install check: SetupVersion does NOT exist
24.10.2010 18:32:08 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 0
24.10.2010 18:32:08 registry: Get registry: Software\Microsoft\Internet Explorer\Version=8.0.7600.16385
24.10.2010 18:32:08 general: Error:Your operating system does not meet the minimum requirements. You can install avast! only on Windows 2000 with Service Pack 4 or higher.

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11239
  • No support PM's thanks
Re: can't install avast 4.8 on windows 7
« Reply #14 on: October 24, 2010, 07:45:31 PM »
i have same problem, please help

24.10.2010 18:32:08 general: Started: 24.10.2010, 18:32:08
24.10.2010 18:32:08 general: Running setup_ais-2a5 (677)
24.10.2010 18:32:08 system: Operating system: Windows 7 ver 6.1, build 7600, sp 0.0 SERVER x64
24.10.2010 18:32:08 system: Memory: 46% load. Phys:2259552/4193576K free, Page:4194303/4194303K free, Virt:2026760/2097024K free
24.10.2010 18:32:08 system: Computer WinName: PC
24.10.2010 18:32:08 system: Windows Net User: PC\Robert
24.10.2010 18:32:08 general: Cmdline: /sfx /sfxstorage "C:\Users\Robert\AppData\Local\Temp\_av_sfx.tm~a00304"  /srcpath "C:\PROGRA~2\BitLord\DOWNLO~1\AVAST!~1.677\AVAST!~1.677" /sfxname "setup_av_pro"
24.10.2010 18:32:08 general: DldSrc set to sfx
24.10.2010 18:32:08 general: Old version: ffffffff (-1)
24.10.2010 18:32:08 registry: Deleted registry: Software\Alwil Software\Avast\5.0\UpdateReady
24.10.2010 18:32:08 general: Install check: SetupVersion does NOT exist
24.10.2010 18:32:08 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 0
24.10.2010 18:32:08 registry: Get registry: Software\Microsoft\Internet Explorer\Version=8.0.7600.16385
24.10.2010 18:32:08 general: Error:Your operating system does not meet the minimum requirements. You can install avast! only on Windows 2000 with Service Pack 4 or higher.
You seem to have a server edition of windows 7 and i dont think avast will install on server operating system.