I started a full scan last might, and this morning it was only at 30% completed, frozen at C:\System Volume Information\Tracking.Log
I did a full scan today in safe mode, but after 2 hours it was only at 70% complete, it's speed was 6.1 MB a second and taking minutes to scan a single .jpg file, so I stopped it, and came here hoping I can find out what's wrong. This might be a computer issue and not necessarily a Avast problem.
Here's a short history- I've been having cpu spikes for the last week or so (was effecting my mouse movements alot), I think it might be from agent.exe but am not sure.
I did scans with Avast (which worked fine as always) malwarebytes, Spybot, and HouseCall (which said it found a rootkit). I also have winpatrol, spyware blaster, and Comodo firewall.
I did a chkdsc, disc cleanup, ran CCleaner, then a defrag. Halfway thru the defrag I had my hard drive fail ..
luckily I had a (4 month old) Acronis backup ( a mirror/clone?), and carbonite, so with a computer tech's help, and a new hard drive, I've been able to restore most of my data and all my programs it looks like.
Do you think my avast is corrupted from the 4 month old backup, is that why it's not scanning as it should? I did update it before scanning these last two times. Should I reinstall Avst 5? I downloaded the Avast removal tool just in case.
Not sure why, but the Tech put my old hard drive back in as a slave. Might that be causing problems with the scan?
I did a Hijack This scan and have the log if that will help. I'm still having the cpu spikes, hope someone can help :-)