Author Topic: Trying to register  (Read 9913 times)

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Offline rambo1940

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Trying to register
« on: October 30, 2010, 11:55:25 PM »
I am trying to register via the UI.
Nothing happens,It says "Retrieving Information,Please wait"so i wait and then nothing happens
I have done it many times before quite successfully but this time it didn't work which seems very strange.
Advice would be appreciated.
Thanks

Offline rambo1940

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Re: Trying to register
« Reply #1 on: October 31, 2010, 12:06:47 AM »
Problem sorted.
I got a key from Avast via email.Inserted key.
Is this a new feature for registration?
Before when i have done it you just clicked on "Register Now" filled in the form and you were registered

Offline CraigB

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Re: Trying to register
« Reply #2 on: October 31, 2010, 05:29:18 AM »
Nothing has changed in the registration process so dont know why your's would not do it. You also need to hide your email unless you want to be spammed.

Offline RejZoR

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Re: Trying to register
« Reply #3 on: October 31, 2010, 07:32:41 AM »
There seems to be a problem with server because i'm having the same problem since yesterday evening. Retrieving information, please wait and then nothing happens where i used to get registration form.
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Offline rambo1940

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Re: Trying to register
« Reply #4 on: October 31, 2010, 08:37:06 AM »
Nothing has changed in the registration process so dont know why your's would not do it. You also need to hide your email unless you want to be spammed.

Thanks for your advice.
It should now be hidden.
Regards

Offline SafeSurf

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[RESOLVED] Re: Trying to register
« Reply #5 on: October 31, 2010, 10:19:23 AM »
@ rambo1940,

Now that your issue is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)
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Offline RejZoR

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Re: Trying to register
« Reply #6 on: October 31, 2010, 10:44:43 AM »
The issue is NOT resolved. Doing it the manual way solves nothing if the usual route doesn't work.
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Offline liveland

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Re: Trying to register
« Reply #7 on: October 31, 2010, 11:57:20 AM »
I also have this problem, in that I cannot re-register via the UI.

Offline Asyn

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Re: Trying to register
« Reply #8 on: October 31, 2010, 12:04:21 PM »
The issue is NOT resolved. Doing it the manual way solves nothing if the usual route doesn't work.

The usual route does work, at least it did last week...
If this is a server issue, we maybe have to wait a bit..!!??
asyn

Edit: Just in case - be sure your FW doesn't block AvastUI.exe
« Last Edit: October 31, 2010, 12:08:19 PM by Asyn »
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline RejZoR

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Re: Trying to register
« Reply #9 on: October 31, 2010, 01:06:04 PM »
Windows Firewall doesn't block anything in avast!. And this started happening yesterday evening (at least taht's when i noticed it).
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Offline SafeSurf

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Re: Trying to register
« Reply #10 on: October 31, 2010, 11:25:37 PM »
Problem sorted.
@ RejZoR, My comment about posting "Resolved" was for the OP who opened this thread, who made the quote above.  Please do not take offense because you now have a problem; you are not the original OP.  Thank you.
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Offline jadinolf

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Re: Trying to register
« Reply #11 on: November 01, 2010, 12:40:47 AM »
Yes, don't take offense.
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Offline MartinZ

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Re: Trying to register
« Reply #12 on: November 01, 2010, 10:38:05 AM »
Hi all,

it was problem on our servers, should be fixed now. We apologize for the inconvenience.

Martin

Offline Asyn

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Re: Trying to register
« Reply #13 on: November 01, 2010, 10:40:01 AM »
Thanks for the clarification, Martin..!!
asyn
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline RejZoR

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Re: Trying to register
« Reply #14 on: November 01, 2010, 11:08:31 AM »
Hi all,

it was problem on our servers, should be fixed now. We apologize for the inconvenience.

Martin

Thx for fixing it :)
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