Author Topic: avast wont update  (Read 1811 times)

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frank100480

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avast wont update
« on: November 02, 2010, 02:56:37 PM »
i cant get avast to update automatically or manually. i have tried completely uninstalling it and re installing the newest version still with no luck. i am running windows 7. when i try to update manually it says cannot connect to server. help would be appreciated.
« Last Edit: November 02, 2010, 03:00:13 PM by frank100480 »

Offline DavidR

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Re: avast wont update
« Reply #1 on: November 02, 2010, 03:32:44 PM »
What errors are you getting ?
Do you connect to the internet using a proxy (web accelerator, ISP, etc.) if so you would have to co-ordinate that with the web shield proxy ?

What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this should force the firewall to ask permission again.

If that doesn't resolve it, try this setting:
From the avastUI, Settings, Updates, Proxy Settings, set it to Direct connection (no proxy), see image.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.4.6062 (build 23.4.8118.762) UI 1.0.762/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

frank100480

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Re: avast wont update
« Reply #2 on: November 02, 2010, 03:36:08 PM »
changing it to direct connection fixed the issue. thanks so much

Offline DavidR

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Re: avast wont update
« Reply #3 on: November 02, 2010, 03:48:25 PM »
No problem, glad I could help.

Welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.4.6062 (build 23.4.8118.762) UI 1.0.762/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security