Author Topic: my programe(Avast 5.0) does not work  (Read 5689 times)

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Offline Viruse_26

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my programe(Avast 5.0) does not work
« on: November 02, 2010, 07:34:07 AM »
Good morning,please help me,my antivirus doesn`t work anymore.The message is "Your sistem is not secured".What must I do?I have Russian version.

Offline Pondus

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Re: my programe(Avast 5.0) does not work
« Reply #1 on: November 02, 2010, 07:55:11 AM »
Click the fix it now button......


if that don`t work try avast! repair

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

Offline Viruse_26

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Re: my programe(Avast 5.0) does not work
« Reply #2 on: November 02, 2010, 10:07:52 AM »
Still I have problems,it does not work... :(

SafeSurf

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Re: my programe(Avast 5.0) does not work
« Reply #3 on: November 02, 2010, 11:00:40 AM »
Since I do not know the product of Avast that you use, please select from the one below.  Since the Repair did not work, I suggest that you uninstall and do a clean install of Avast following the instructions below.

Uninstall Avast and do a CLEAN install:

1. Save a copy of newest version of Avast (5.0.677) for the version you need and save it to your HDD:
Freehttp://files.avast.com/iavs5x/setup_av_free.exe - (multi-language version)
Pro –  http://www.avast.com/pro-antivirus#tab4
AIS –  http://files.avast.com/iavs5x/setup_ais.exe
2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility and save it to your HDD (it has uninstall tools for both 4.0 and 5.0).
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS.
    Free – http://www.avast.com/registration-free-antivirus.php
9. Update the Avast definitions.

Knowledge based article:
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=504#idt_0003

Let us know if this fixes your problem.  If it does not, please give us more information about your machine, what other security software you have on your machine now and in the past (antivirus, firewall, other security programs).  Thank you.

YoKenny

  • Guest
Re: my programe(Avast 5.0) does not work
« Reply #4 on: November 02, 2010, 01:59:43 PM »
There is a Russian area of the forum:
avast!WEBforum | avast! support forums | International zone | Русский
http://forum.avast.com/index.php?board=28.0