Author Topic: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)  (Read 4418 times)

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Offline NON

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Hello, this issue is from Japanese forum.
Original post:
http://forum.avast.com/index.php?topic=67968.0

Sorry for bad translation, it's really difficult... :-[

-----

Explorer freezes when I right-click EXE files in the junction directory.
Using avast Pro 5.0.677. avast Free 5.0.677 doesn't have this isuue.

Example:
C:\folder\program.exe     (Original file)
Make junction "C:\junction" as "C:\folder".  (mklink /j C:\junction C:\folder)
When I right click C:\junction\program.exe, explorer freezes.
No problem when I right click C:\folder\program.exe .

Confirmed in these environment:
Windows 7 Ultimate 64bit (Phenom II x4 965, 16GB mem)
Windows 7 HomePremium 64bit (VMware Player 3.1.3, 1GB mem)
Windows XP Professional(SP3) 32bit (VMware Player 3.1.3, 1GB mem)
(7Home, XP Pro is clean install, only windows update is done)

This issue happens even with all shields disabled. Adding this to exclusion list does not work.
If I use Symbolic-link instead of Junction, this issue does not happen.
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #1 on: December 20, 2010, 04:01:52 PM »
This is commonly down to a conflict/clash between shell extensions (right click menu entries), check out this link, http://www.nirsoft.net/utils/shexview.html for Shell Explorer View ShellExView.

This is also a real pin to find what it is, I had this happen years ago on XP Pro and it turned out to be my snagit screen capture shell extension. Mine was intermittent and I did lots of internet searches without solution and eventually stumbled on it being associated with a piece of software I use.

Unfortunately it may be a case of patiently disabling your shell extensions one at a time until you find the offending one, I did say it was a pain in the rear didn't I.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline igor

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #2 on: December 20, 2010, 04:06:49 PM »
Does it happen also with the latest beta? Seems to work fine for me...

Offline NON

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #3 on: December 20, 2010, 04:36:04 PM »
Thanks for the prompt replies.

This is commonly down to a conflict/clash between shell extensions (right click menu entries), check out this link, http://www.nirsoft.net/utils/shexview.html for Shell Explorer View ShellExView.

This is also a real pin to find what it is, I had this happen years ago on XP Pro and it turned out to be my snagit screen capture shell extension. Mine was intermittent and I did lots of internet searches without solution and eventually stumbled on it being associated with a piece of software I use.

Unfortunately it may be a case of patiently disabling your shell extensions one at a time until you find the offending one, I did say it was a pain in the rear didn't I.
Well Op says this issue also happens with clean installation environment, but I'll ask Op to check this.


Does it happen also with the latest beta? Seems to work fine for me...
I'll ask Op to install latest beta.
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #4 on: December 20, 2010, 05:59:06 PM »
You're welcome, happy hunting.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline NON

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #5 on: December 21, 2010, 12:29:49 AM »
Reply from Op:
With 5.1.822 beta currently no problem happens. Keep seeing how it's going...
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

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Re: Bug? - Avast Pro 5.0.677 and Explorer freezes (Junction-related problem)
« Reply #6 on: December 21, 2010, 12:47:59 AM »
Now there is beta build 5.1.835, see http://forum.avast.com/index.php?topic=67984.0.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security