Author Topic: my avast!could't update.please help me (I'm chinese)  (Read 4051 times)

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nyf5545691

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my avast!could't update.please help me (I'm chinese)
« on: November 05, 2010, 03:51:27 PM »
oh my god!  help!help! everybody let's help me!Please Please excuse my bad English 。I'm chinese user and my avast can't update.(avast!5.0 free) When i click update,Software upgrade does not show progress。But the software has not been prompted to upgrade fails。
I think it so far from Czech Republic to China so that the update failed.isn't it?
And i want to ask Anti-virus software experts that how should i do?
All thanks to avast!WEBfourm's firends!
That's all.thank you!
« Last Edit: November 05, 2010, 05:10:26 PM by nyf5545691 »

Offline Charyb-0

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #1 on: November 05, 2010, 04:12:33 PM »
If you follow this http://forum.avast.com/index.php?topic=65889.0 it may help you.

Offline DavidR

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #2 on: November 05, 2010, 04:47:05 PM »
And this one, the post from Igor, one of the Avast team, http://forum.avast.com/index.php?topic=65886.0.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

nyf5545691

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #3 on: November 05, 2010, 05:02:31 PM »
thank you .could you tell me you MSN?I want to make a friend with you! Thank you!

Offline igor

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #4 on: November 05, 2010, 05:05:14 PM »
And this one, the post from Igor, one of the Avast team, http://forum.avast.com/index.php?topic=65886.0.

Not really - the problem affected avast! 4.x only.

If you tried to update the program repeatedly and it always fails, something is probably blocking the connections to avast! servers... a personal firewall maybe?

nyf5545691

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #5 on: November 05, 2010, 05:08:38 PM »
thank you answer!BUT my firewall is windows xp firewall! hahahahah! :) ;) :) ;) :) ;D

Offline CraigB

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #6 on: November 05, 2010, 05:38:02 PM »
You need to hide your email address unless you are wanting to be spamed.

wyrmrider

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #7 on: November 05, 2010, 05:42:29 PM »
take a look at my thread  wyrmrider  is near yours
http://forum.avast.com/index.php?topic=65041.0
try the dril exactly as recommended
appears to have worked

nyf5545691

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Re: my avast!could't update.please help me (I'm chinese)
« Reply #8 on: November 06, 2010, 03:55:15 AM »
You need to hide your email address unless you are wanting to be spamed.
thakn you ,and when i Restart the computer,my avast! can update.thanks all!

SafeSurf

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[RESOLVED] Re: my avast!could't update.please help me (I'm chinese)
« Reply #9 on: November 06, 2010, 11:32:46 AM »
@ nyf5545691,

I'm glad I was able to fix your problem in the other thread. ;)

Now that your issue is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)