If after robooting your machine is not fixed, please do the following:
1. Check your computer for malware with Malwarebytes’ Anti-Malware (
MBAM).
· Download
free http://www.malwarebytes.org/ (the blue button) for an on-demand scanner.
· Double Click mbam-setup.exe to install the application.
· After install, click
update so you have latest database before scanning.
· Under Settings:
o
General: Automatically Save File After Scan Completes is checked off
o
Scanner Settings:
Check all boxeso
Updater: Download and install update if available is checked off
· Once the program has loaded, select "Perform
FULL Scan", then click Scan.
· The scan may take some time to finish, so please be patient.
· When the disinfection scan is complete, a log will appear in Notepad and you may be prompted to Restart. (See Extra Note).
· Click the “
remove selected” button to quarantine anything found. You will find the infection details under the Quarantine tab.
· The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
·
Copy & Paste the entire report in your next reply.
2. Then make sure your Avast definitions are up to date and run a
Boot-time scan. Post back if Avast finds anything.
Please let me know if you have any questions. Thank you.