Author Topic: (Solved) Avast 5 Webshield blocking IE8  (Read 5476 times)

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Greenc0untry

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(Solved) Avast 5 Webshield blocking IE8
« on: November 07, 2010, 09:23:33 PM »
Hello avast community. Well, i am comming here today because i recently installed avast 5 and webshield seems to block IE8/firefox from loading webpages. For realtime protection I am using windows 7 firewall control and iobit secuirty 360 alongside avast 5 free edition. I previously had AVG and i completely removed the program with the avg uninstaller. I am using a Toshiba satellite L455 on a updated windows 7 64 bit operationg system. I believe my system is very clean and maleware free. I have scanned with clamWin, malwarebytes, and superantispyware. From researching this problem i understand that this issue may be connected to my firewall. However, i allowed all connections for avast antivirus, avast service, avast update, aswregsvr.exe, and aswregsvr64.exe with no success. I am not sure if the following information will help out or not but i also have steam installed. The steam program connects and updates normally but when i try to login it can't login and connect my account to the steam servers. Maybe the two problems are connected? I don't know what else to say, ever other program besides those two connect just fine. Can anyone please help me fix this webshield issue? Thanks!
« Last Edit: November 07, 2010, 11:10:28 PM by Greenc0untry »

Offline Pondus

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Re: Avast 5 Webshield blocking IE8
« Reply #1 on: November 07, 2010, 09:29:22 PM »
was your Toshiba satellite L455  delivered wit a preinstalled AV program ?
have you uninstalled it ?
did you run a removal tool after the uninstall so all leftovers are gone ?
you can find removal tool  here http://uninstallers.blogspot.com/



some info about why you can not trust IObit here
http://www.malwarebytes.org/forums/index.php?showtopic=29681
http://www.malwarebytes.org/forums/index.php?showtopic=30989
http://www.malwarebytes.org/forums/index.php?showtopic=33217

Greenc0untry

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Re: Avast 5 Webshield blocking IE8
« Reply #2 on: November 07, 2010, 09:45:00 PM »
Ya i think so but i can't remember which one. i ran the norton and mcafee uninstaller just in case with no luck.

Greenc0untry

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Re: Avast 5 Webshield blocking IE8
« Reply #3 on: November 07, 2010, 09:55:28 PM »
i have used soo many free antivirus programs, so im just gonna try to run the uninstaller for each one of them. Ill let you know the result. thanks for posting.

Greenc0untry

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Re: Avast 5 Webshield blocking IE8
« Reply #4 on: November 07, 2010, 10:27:15 PM »
hey i ran the uninstaller for every single AV program that i have used and it still doesn't work. Does anyone know how to fix this issue? please?? thanks!!

Offline Pondus

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Re: Avast 5 Webshield blocking IE8
« Reply #5 on: November 07, 2010, 10:34:13 PM »
Have you restarted after you run the removal tools ?

Does it work if you turn off the firewall ?

Greenc0untry

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Re: Avast 5 Webshield blocking IE8
« Reply #6 on: November 07, 2010, 10:50:10 PM »
Ya i restarted my computer and even cleaned up my registry. I just tried to turn off my firewall and that didn't work either. appreciate your help. anymore ideas :)

Offline Pondus

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Re: Avast 5 Webshield blocking IE8
« Reply #7 on: November 07, 2010, 10:56:59 PM »
Quote
Ya i restarted my computer and even cleaned up my registry.
I was going to suggest another shot in the dark. Run Eusing free reg cleaner and fix all.....but i see you already have
http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

i am out of idea`s.....


Greenc0untry

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Re: Avast 5 Webshield blocking IE8
« Reply #8 on: November 07, 2010, 11:09:09 PM »
i found another post that helped me fix the problem. thank you sooo much for helping!!!!

this is what i did to fix the problem.


Fix Winsock Manually on Windows 7
1. Open up the command line utility and enter: (run the utility as administrator)

netsh winsock reset catalog (resets winsock entries)
netsh int ip reset reset.log hit (resets TCP/IP stack)

2. Reboot your PC



Read more: http://windows7themes.net/winsock-fix-for-windows-7.html#ixzz14dY7ZhOV

Offline Pondus

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Re: (Solved) Avast 5 Webshield blocking IE8
« Reply #9 on: November 07, 2010, 11:16:29 PM »
Fantastic   ;D  this may be very usefull as you are not the first with this problem