Author Topic: not getting registration email  (Read 1585 times)

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Offline joham

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not getting registration email
« on: November 17, 2010, 03:43:56 AM »
I have tried to request a new registration id several times and am not seeing the email.  I have done this several times before without any issues.

any ideas what I can try?

Thanks!

Offline DavidR

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Re: not getting registration email
« Reply #1 on: November 17, 2010, 03:49:36 AM »
What avast version are you using 4.8 or 5.0 ?

If avast5, why go the old email registration route when you can register through the avastUI.
- Registration avast5:
How to register avast 5 free on page 8
http://files.avast.com/files/documentation/quick-start-guide-free-en-ww.pdf also see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459.

If avast 4.8, try using a different email address, a free web based email from google or yahoo, etc. as the most common cause of non-receipt is ISP anti-spam processing.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.9.2437 (build 20.9.5758.0) UI-1.0.579/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security