I recently had a dispute with Avast for charging me twice; and then cancelling my original subscription. The standard of English with your online team is very poor sometimes and after three attempts to get them to understand me, I gave up and got my bank to sort it out with you. I have been an Avast customer for over ten years and am now looking to renew certain of my subscriptions [as they are on offer], but when trying to do so my card is being declined.
There are plenty of funds in my account and so therefore I can only assume that Avast do not want my business; because I complained. If I haven't heard back by email in the next 28 days, I shall sadly have to look for another provider for all of my Avast products. Please sort this mess out. Regards Peter.
