Author Topic: Scanned Images blocked  (Read 433 times)

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Offline Geraldine13

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Scanned Images blocked
« on: July 16, 2019, 02:33:30 AM »
I have scanned a couple images and they have saved to my picture folder with the avast symbol attached. I then tried to import the images into an older version of Print Shop Deluxe software and they don't appear in my picture folder for me to import from through the editing software. They still appear in my main folder. How can I access these images through other software or save them without the avast thumbnail?

Offline mchain

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Re: Scanned Images blocked
« Reply #1 on: July 16, 2019, 03:32:06 AM »
What version(s) of avast are you running?  Free, Pro, IS, Premier?  Any other Avast programs installed?
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.6.2383 (build 19.6.4546.494)

Offline Geraldine13

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Re: Scanned Images blocked
« Reply #2 on: Yesterday at 04:19:16 AM »
I am running the free version.

Offline mchain

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Re: Scanned Images blocked
« Reply #3 on: Yesterday at 06:47:30 AM »
Please attach a screenshot of your picture with the avast symbol attached.  Curious.
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.6.2383 (build 19.6.4546.494)

Offline Geraldine13

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Re: Scanned Images blocked
« Reply #4 on: Today at 04:04:48 AM »
I believe I am not explaining this well. The Avast logo isn't embedded in or attached to the photos, it's more of a link? EXAMPLE: when you save something to your desktop it creates a thumbnail that is associated with the product, when I saved 2 scanned photos the thumbnail that was created (or shows) is the Avast web browser symbol.

Offline DavidR

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Re: Scanned Images blocked
« Reply #5 on: Today at 10:22:21 AM »
Personally I haven't come across this, but have you tried reassigning file type to that of Print Shop Deluxe ?

In Explorer Right click on one of the saved thumbnails and select Open with, now select the Recommended program or use browse if Print Shop Deluxe isn't listed.  Having selected it, check the Always use the selected program to open this kind of file.

That should change the associated icon, you may need to also change your browser download location, I never save downloads to the usual windows download location, but to my own.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.6.2383 (build: 19.6.4546.508)/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/