@ Tyson_08,
In the future, instead of adding on to a 5 month old thread, please start your own new topic/thread and we will help you there:
- Go to this link,
http://forum.avast.com/index.php, scroll down to the
Avast Free/Pro/Suite forum and click it, click the
New Topic button at the top of the list and post there. Thank you.
Questions so we can help you:
1. What product of Avast did you install? Free, Pro, AIS?
2. What other security software do you
currently have or did you have
in the past on this machine including antivirus (AV), firewall (FW), trial versions, and other security programs? If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
My understanding is that QuickHeal contains an antivirus (AV).
Having 2 AV's in your machine will create all kinds of problems! Take a look here:
Clash Of The Antivirus Apps:
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.aspWhy you should never run more than one AV (see reply from quietman7):
http://www.bleepingcomputer.com/forums/index.php?s=49db784baecf17e7b189c833aafb624d&showtopic=260844&view=findpost&p=1441638I suggest that you
uninstall QuickHeal by the
vendor's uninstaller tool and
reboot.
Then try an Avast Repair:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
-
Reboot.
If Avast got corrupt because of having more than 1 AV on your machine, then you will need to do an uninstall and
clean install of Avast:
1. Save a copy of newest version of Avast (5.0.677) for the version you need and save it to your HDD:
Free –
http://files.avast.com/iavs5x/setup_av_free_eng.exe - (English only)
Pro –
http://www.avast.com/pro-antivirus#tab4AIS –
http://files.avast.com/iavs5x/setup_ais.exe2. Download the Avast Uninstall Utility, aswClear5.exe
http://www.avast.com/uninstall-utility and save it to your HDD (it has uninstall tools for both 4.0 and 5.0).
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into
Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.
6.
Reboot.
7. Install the newest version of Avast and
reboot.
8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS.
9. Update the Avast definitions.
Let me know if you have any questions. Thank you.