[Resolved] Win32:Trojan-gen found

[essexboy]

Oops I gave you vista not win 7

When the dialogue opens select the more options tab
Ander under system restore and shadow copies select clean up and accept the warning

[janeyb]

There isn't a more options tab?

[essexboy]

Did you right click and select run as administrator ?

[janeyb]

Right click on what?

[essexboy]

Here is a screenshot from my windows 7

[janeyb]

I think we're looking at different screens! When I go to control panel etc etc, I get a different view which doesn't allow me to right click.  I've taken a screen shot, but how do I show it on here?

[essexboy]

Go start > All programs > accesories > system tools > right click disc cleanup

[DavidR]

<snip>
I've taken a screen shot, but how do I show it on here?

When you click the Reply button, there is an Additional Options link, this expands the options to attach a file, that can be an image file or a text file (.log or .txt). Also see How to post an Image.

[janeyb]

Wow, I think i've arrived!!

Have to say, if you'd said a few days ago i'd be removing viruses with your help, I wouldn't have believed it!!

Thank you so much for your help.

Should I download spyware blaster on top the of the MBAM and avast i've already got?

[essexboy]

Actually I am thinking of removing that from my list for all users with IE8 and above, as that area is now well covered by IE

Learning is fun isn't it 

[janeyb]

I'm not sure what I learnt as your instructions were very good!

Do you actually look through and understand that stuff in the logs?

[essexboy]

Yep sure do.. Automated tools are good but they cannot see everything - and  new malware takes a while to be assessed

[janeyb]

Jeez! Well thanks again, it's saved me a visit to the PC shop!

[YoKenny]

Learning is fun isn't it 

It sure is and I learn alot from you. 

@ janeyb
Please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

[SafeSurf]

@ janeyb,

We usually recommend that you keep your machine running for a good 24 – 48 hours after malware removal to make sure everything is working properly and give it a good test drive.  After this period, please report back in this thread to let us know how things are going (good or bad).

In the meantime, here are a few suggestions in addition to the ones given to you by Essexboy to keep you and your machine safer in the future:

1.   Keep your definitions up to date for both Avast and MBAM. 
2.   Keep all your shields on with Avast.
3.   Update MBAM prior to scanning, then do Quick scans.
4.   Keep your MS Updates current.
5.   Add things to your browsers for safer browsing.  See my Signature as an example.
6.   Use common sense when browsing and do not go to risky sites.
7.   When downloading software, read what you are clicking and do not download ad-ware toolbars which are commonly opted in; look before you click or do a Custom install to avoid putting unwanted toolbars on your machine that lead to spyware tracking or adware.
8.   Check to see that your software is up to date with the free Secunia Software Inspector http://secunia.com/vulnerability_scanning/personal/ since software is changing all the time.  This site gives you the vendor's direct download link making it easy to upgrade your software.  Many of us here scan our machines weekly.

Let us know if you have any questions.  Thank you.