Author Topic: Can not restore from Virus chest  (Read 6568 times)

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BillyB

  • Guest
Can not restore from Virus chest
« on: November 28, 2010, 03:54:45 AM »
I did a scan on my system and the program found the following while scanning my virtural box .vdi file:

2010-11-27 19:34:16   Found virus 'Win32:Hupigon-ONX [Trj]' in file '/home/billy/.VirtualBox/Machines/Win XP Professional/Snapshots/{d812c7aa-14d5-43ce-820f-ecb5dcd2c229}.vdi'.

I choose send to virus chest expecting that if I could restore the file after the scan finished.
As the file was being moved to the virus chest the program crashed and Avast! force closed on me.

After I started the program again I was asked for my registration information again.

The program started up and I got a message that a stale lock was active and had to be deleted.
2010-11-27 19:41:36   Deleted stale lock file '/home/billy/.avast/lockfile-billy'.

I deleted it because it was the only option I was presented with.

When I went to the Chest to restore the file, it was not there.

When I check the .avast folder in my home space, I see a file named 00000 that is about 50 gigs (approx the size of the virtual machine file.)

I found these 2 posts that I think are the same problem.

http://forum.avast.com/index.php?topic=64557.0
http://forum.avast.com/index.php?topic=38080.0

The 2nd one describes a fix, but I really do not understand what they was talking about.

Anyone know how to restore the file?
My system is the latest Ubuntu (Maverick Meerkat).
I will not run another scan so the old log information system info is not over written.
Billy

BillyB

  • Guest
Re: Can not restore from Virus chest
« Reply #1 on: December 01, 2010, 09:50:18 AM »
I just got a reply to the support ticket I sent in.

"Hello,

unfortunately the file was too big. There is no way to restore the file.

Best regards,

ALWIL Software a.s. support team

 :'(

zgetonov

  • Guest
Can not restore from Virus chest
« Reply #2 on: December 01, 2010, 02:45:14 PM »
i tried both Jpg and gif, and got same error.
.
as for the size i think it should not matter, is it?

Offline zilog

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Re: Can not restore from Virus chest
« Reply #3 on: December 06, 2010, 10:02:07 AM »
i tried both Jpg and gif, and got same error.
.
as for the size i think it should not matter, is it?

Hallo, those size-liomits can be set in preferences. By default, big files are really restricted. But, small ones, under the limit, can be restored with the original contents:

zilog@sinclair:~/eee.com$ md5sum eicar.com
44d88612fea8a8f36de82e1278abb02f  eicar.com
zilog@sinclair:~/eee.com$ md5sum ~/eicar.com
44d88612fea8a8f36de82e1278abb02f  /home/zilog/eicar.com


if you have file that's corrupted just by inserting into chest and restoring back, please, specify more details.

regards,
pc
May's Law: Software efficiency halves every 18 months, compensating Moore's Law. (David May, INMOS)

iodinnaorar

  • Guest
Can not restore from Virus
« Reply #4 on: December 15, 2010, 05:09:03 PM »
uhh im confused on how you worded that i think..once you have windows installed no matter which OS, after the linux is done GRUB will detect any OS you got on there so windows is not gonna be your problem, can you restate your ? then it would be easier to answer