Author Topic: Cannot unistall 4.8  (Read 2431 times)

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bigmikey98

  • Guest
Cannot unistall 4.8
« on: December 02, 2010, 06:08:43 PM »
My AVG was working fine and it stated that I needed to restart my comp for updates. I restarted comp and it had some fatal error that ended up making itself start at a restore point from some time ago. My AVG is now not working. I tried to DL a new version and it tells me that I need to unistall my current version. When i go to control panel it gives me an error message that a "SETIFACE ERROR" has occured 536870929. I even tried going to C/ drive and removing folder and that doesnt work. I then went to safe mode and tried unistalling form there and received the same error msg.
I am running windows 7 64 bit

PLEASE HELP

Tenko

  • Guest
Re: Cannot unistall 4.8
« Reply #1 on: December 02, 2010, 06:13:52 PM »
Hey and welcome to the forum!

I think you will need to uninstall it through the admin account. look here how to unlock the admin account in win7 http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

don't forget write admin in you language.

Regards,
              Tenko

Offline CraigB

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Re: Cannot unistall 4.8
« Reply #2 on: December 02, 2010, 06:19:20 PM »
Your title states cant uninstall 4.8 then you post that you cant unistall avg, what's with that? download and run the avg uninstall tool from here http://uninstallers.blogspot.com/

Tenko

  • Guest
Re: Cannot unistall 4.8
« Reply #3 on: December 02, 2010, 06:24:00 PM »
follow craigb's advice :)

(my tip is alternative solution).

Regards,
              Tenko

Offline CraigB

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Re: Cannot unistall 4.8
« Reply #4 on: December 02, 2010, 06:24:32 PM »
You can also download and run the windows 7 registry script from here http://www.askvg.com/collection-of-registry-tweaks-for-windows-7/  then you'll be able to right click any file and take ownership, then you can delet it.

bigmikey98

  • Guest
Re: Cannot unistall 4.8
« Reply #5 on: December 02, 2010, 06:54:38 PM »
thanks for the tips. So far though, I cannot unistall even using the unistaller. It tells me to disable the self defense mode and the box is checked stating to turn it off. I have saved the unistalled to my desktop and will now try to use that in safe mode.. this is driving me crazy

Tenko

  • Guest
Re: Cannot unistall 4.8
« Reply #6 on: December 02, 2010, 06:57:19 PM »
I hope it works in safe mode; it's not always possible to uninstall a software in safe mode.

bigmikey98

  • Guest
Re: Cannot unistall 4.8
« Reply #7 on: December 02, 2010, 07:21:58 PM »
well.. funny in safemode administrator, it would not work so i logged back in safemode under my user and it worked!!  ( i think)  hahaha....  Now time to get a new version... any suggestions on best place for new version?

CharleyO

  • Guest
Re: Cannot unistall 4.8
« Reply #8 on: December 02, 2010, 08:22:47 PM »
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Bottom left of the page at the link below :


http://www.avast.com/security-software-home-office


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