Author Topic: excel key logger send to virus lab?  (Read 11116 times)

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Offline sandy55

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excel key logger send to virus lab?
« on: December 02, 2010, 03:06:07 PM »
Boot scan found a key logger I am not sure what to do with it so put it in the virus chest.  Do we only send viruses to the lab. 

What do I do with this file does putting it in the chest affect excel in any way?
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #1 on: December 02, 2010, 03:11:20 PM »
Now my computer is so slow I could take a walk after pressing enter and usually do as it is driving me mad.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

YoKenny

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Re: excel key logger send to virus lab?
« Reply #2 on: December 02, 2010, 03:14:48 PM »
Well with only 1.58GHz processor and 448MB RAM its no wonder the system is slow.

Add more RAM as that would be your best and cheapest option.

Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #3 on: December 02, 2010, 03:17:59 PM »
Seems it was fast enough before I found the key logger. Ideas?
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #4 on: December 02, 2010, 03:22:03 PM »
Sent it.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline Pondus

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Re: excel key logger send to virus lab?
« Reply #5 on: December 02, 2010, 03:24:06 PM »
Quote
Seems it was fast enough before I found the key logger. Ideas?
have you tried a second opinion scan with Malwarebytes ?
« Last Edit: December 02, 2010, 03:26:29 PM by Pondus »

Offline SpeedyPC

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Re: excel key logger send to virus lab?
« Reply #6 on: December 02, 2010, 04:30:12 PM »
Quote
Seems it was fast enough before I found the key logger. Ideas?
have you tried a second opinion scan with Malwarebytes ?

+1
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Offline DavidR

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Re: excel key logger send to virus lab?
« Reply #7 on: December 02, 2010, 04:34:24 PM »
Boot scan found a key logger I am not sure what to do with it so put it in the virus chest.  Do we only send viruses to the lab. 

What do I do with this file does putting it in the chest affect excel in any way?

What was the file name and original location ?

Putting it in the chest whilst investigating it is the safest option.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #8 on: December 02, 2010, 06:25:24 PM »

I did search on my computer for a key logger this is what it found.  FAMILY-KEYLOGGER-SETUP.EXE-34A19BCE.pf  been there since nov 11 C/windows prefetch. should I put this in the virus chest too?
Avast report says win32pup-C setting/documentw/Acer valued customer I sent it already
The first message said it was in excel guess it is not there anymore as it is in the virus chest.  Not sure if these are the same thing or not.  I recently used excel for the first time on this computer likely the day noted on the virus report nov 27.

Malware bites found nothing.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline JuninhoSlo

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Re: excel key logger send to virus lab?
« Reply #9 on: December 02, 2010, 06:32:33 PM »
Well with only 1.58GHz processor and 448MB RAM its no wonder the system is slow.

Add more RAM as that would be your best and cheapest option.

+1

Offline DavidR

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Re: excel key logger send to virus lab?
« Reply #10 on: December 02, 2010, 06:38:18 PM »
The windows prefetch folder doesn't actually contain the file, but details about its physical location on the hard disk, etc. so that it can be loaded quicker.

Did you actually install this family keylogger, given its name ?

Key-loggers act in a way that tries to hide them from view and this may well be what is being detected, what is the malware name that it was given ?

Seeing your other mention of the suffix PUP, means you have run a custom scan and had avast look for PUPs (Potentially Unwanted Program), this can open a whole can of worms if you don't understand what a PUP is as many tools, etc. can have an alternative use good or evil and avast can't determine intent.

That is where the PUP comes in, you the user have to know what you installed on your system and what it does and if it could potentially be used for malicious purposes (key-logger, etc.) then it could be classified a PUP.

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Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #11 on: December 02, 2010, 06:53:36 PM »
ok thanks for you help.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline DavidR

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Re: excel key logger send to virus lab?
« Reply #12 on: December 02, 2010, 06:54:53 PM »
You're welcome.
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Offline sandy55

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Re: excel key logger send to virus lab?
« Reply #13 on: December 02, 2010, 07:13:36 PM »
I did not load the key logger but did take me computer to a family member for help around that time as I could not get the avast pro to work properly he helped me out perhaps he put it on bit creepy to think about. How would he see the logs as I rarely see him...
hoping it was just a glitch I have no little kids and usually am the only one who uses this laptop so there is no need for a key logger or security of that type.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline Chris Thomas

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Re: excel key logger send to virus lab?
« Reply #14 on: December 02, 2010, 08:21:56 PM »
Please change all your major passwords

Some Keylogger can email its installer with all your password and username logs including your screenshots and history

So, he doesn't need to check your PC physically...
« Last Edit: December 02, 2010, 08:24:23 PM by Chris Thomas »