Author Topic: cannot connect to the web after uninstalling avast  (Read 2825 times)

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wishoek

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cannot connect to the web after uninstalling avast
« on: December 05, 2010, 10:24:54 AM »
hi
i just uninstalled my avast software on my windows 7 laptop.
i used the avast uninstall utility

and now i cannot surf the web
my laptop connects to any wireless networks but it always says , "limited or not connected". and well.
i does not connect
even when i plug the ethernet cable, i cannot surf
the nic card detects it, but it just does not connect
i restarted the pc
i did the system restore , but it says it does not complete

what else can i do
help me please


thanks in advanced

Offline bob3160

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Re: cannot connect to the web after uninstalling avast
« Reply #1 on: December 05, 2010, 05:02:24 PM »
It's not what you've un-installed but what did you install ???
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Offline =SKY=

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Re: cannot connect to the web after uninstalling avast
« Reply #2 on: December 05, 2010, 10:43:55 PM »
... but what did you install ???
Hi bob,
perhaps a new/another av-program???!!!  ???

@wishoek

I think an avast-service is further working on your laptop, because avast is not completly uninstalled.

Try this:

Install avast again and reboot.
Then use the avast-uninstall-tool in safe mode(!!!).
Reboot.
Now use CCleaner to clean the pc from the rest of avast.
Reboot again.

Does your laptop now connect to wireless network?
« Last Edit: December 05, 2010, 10:48:08 PM by ~SKY~ »
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Offline bob3160

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Re: cannot connect to the web after uninstalling avast
« Reply #3 on: December 05, 2010, 11:00:07 PM »
To properly uninstall avast,
First use the add/remove function in windows. Reboot and then use the avast! removal tool to remove the rest of avast!.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bi