Author Topic: Avast free blocking web browsers.  (Read 10365 times)

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ecazdi

  • Guest
Re: Avast free blocking web browsers.
« Reply #15 on: December 11, 2010, 07:42:22 PM »
@ matth68 and ecazdi,

Can you please give me the following information so that I can better help you:

1.   What is your OS (XP XP SP?, Win7), 32 or 64-bit?
2.   What version of Avast did you install?  Version 5.0.677? 
3.   What other security software do you currently have or did you have in the past on this machine including:
- Antivirus (AV)
- Firewall (FW)
- Trial versions of AV, FW and other security programs
- Other security software

Please try the following:
Winsockfix Utility:

@ ecazdi: Windows XPhttp://majorgeeks.com/WinSock_XP_Fix_d4372.html then reboot your machine.
 
@ matth68: Windows 7http://windows7themes.net/winsock-fix-for-windows-7.html then reboot your machine.

Let me know the answers to the above questions, and if the WinsockFix fixed your problem.  Thank you.

Thanks SafeSurf from ecazdi:
Can you please give me the following information so that I can better help you:

1.   What is your OS (XP XP SP?, Win7), 32 or 64-bit?
A: Windows XP Profesional 2002 Service Pack 2

2.   What version of Avast did you install?  Version 5.0.677? 
A:  Version 5.0.677

3.   What other security software do you currently have or did you have in the past on this machine including:
- Antivirus (AV)
(NO)
- Firewall (FW) 
(Windows, but disabled)
- Trial versions of AV, FW and other security programs
(NO)
- Other security software
(Advanced Systemcare)

Hope you can help me.
Thanks,


ecazdi

  • Guest
Re: Avast free blocking web browsers.
« Reply #16 on: December 11, 2010, 07:55:44 PM »
Thanks to SafeSurf from ecazdi:
Man!
You really know what you are talking about.
I just follow the link you recommended, download it, run it, reboot it and VOILA!!!
PROBLEM SOLVED, NOW I CAN OPEN BROWSER AND SURF WITH NO PROBLEM.
THANKS AGAIN SAFESURF.

YoKenny

  • Guest
Re: Avast free blocking web browsers.
« Reply #17 on: December 11, 2010, 08:14:13 PM »

1.   What is your OS (XP XP SP?, Win7), 32 or 64-bit?
A: Windows XP Profesional 2002 Service Pack 2

- Other security software
(Advanced Systemcare)

Hope you can help me.
Thanks,

1. Support for Windows XP Service Pack 2 ends on July 13, 2010
http://support.microsoft.com/gp/lifean31
You need to update to XP SP 3 as it has MANY Critical updates and performance improvements.

2. Un-install Advanced Systemcare

 

SafeSurf

  • Guest
Re: Avast free blocking web browsers.
« Reply #18 on: December 12, 2010, 08:48:44 AM »
@ ecazdi,

Thank you for the compliment. :)  I'm glad things are working for you now.  However I do want to warn you that we have seen MANY users have problems with ASC because some versions also contain an AV in it, and you cannot run 2 AV's (antivirus) at the same time in your machine.  The users with ASC that had problems (with and without AV in ASC) with Avast found that uninstalling ASC using the vendor's uninstaller tool/instructions resolved their problems.  So I would recommend that you think about uninstalling ASC, especially if you develop problems down the road.

There are other software that use less memory and do a better job in place of ASC, which are compatible with Avast.  These would be:

1. CCleaner, a free system optimization, privacy and cleaning tool.  There is a Slim version available as well at http://www.piriform.com/ccleaner/builds – 4th option down.  It removes unused files (cache, temporary Internet files, etc.) from your system, allowing Windows to run faster and freeing up valuable hard disk space.  It also cleans traces of your online activities such as your Internet history.  Additionally it contains a fully featured registry cleaner. 

2. Puran Defrag free http://www.puransoftware.com/, which supports all OS's and does regular and boot-time defragging.

3. Malwarebytes-Antimalware (MBAM) free http://www.malwarebytes.org/ (the blue button) for an on-demand scanner.  Pro (paid/resident) version is also available for a one-time lifetime fee and is compatible with Avast.

4. Even though this is not included in ASC, I do recommend this to check your system to make sure your software is up to date:  Secunia Personal Software Inspector (free) http://secunia.com/vulnerability_scanning/personal/.  This site will scan your machine and give you the vendor's direct link to patch your system making it easy to update.  Many of us scan our machines weekly since software changes so frequently.  This would also including updating your SP2 to SP3 since this presents a HUGE security hole in your system and you are asking for malware (infections) to come into your machine.

I also suggest that you use a third-party2-way firewall  (FW) since the XP Windows is only a 1-way very weak FW and gives you little protection.  Users have reported to us that the following FW's have no conflict with Avast using v. 5.0.677: Online Armor, Outpost, Comodo (without AV).  These FW's come as both free and paid versions.

Please let me know if you have any additional questions.  Thank you.