Author Topic: enter my registration key is failed....!!!!  (Read 3411 times)

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Offline bmpbdg

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enter my registration key is failed....!!!!
« on: December 07, 2010, 01:38:44 PM »
I've been successfull registration and received registration key at my email, but I can't insert my regristation key into my avast free antivirus.
i have followed the instruction at your support but I still can't finish it.
Please help me....!!!!!

Note :
I've been used avast free antivirus for a year, but I need to use it again.

Best Regards,

Bagus

Online CraigB

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Re: enter my registration key is failed....!!!!
« Reply #1 on: December 07, 2010, 02:12:21 PM »
Hi bmpbdg, you should be able to register though the avast gui- maintainance/registration and fill out the form with out having to enter any key's, getting key's emailed is not needed in the 5 version's.

Offline Pondus

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Re: enter my registration key is failed....!!!!
« Reply #2 on: December 07, 2010, 02:49:10 PM »
user guide for the oline-reg here, no key only name and a valid email address

On-line registration is very simple and it's the preferred method for all users of avast Free Antivirus 5.x installed on a computer with standard Internet connectivity. To perform on-line registration follow these steps: http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459

Offline SafeSurf

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Re: enter my registration key is failed....!!!!
« Reply #3 on: December 07, 2010, 09:49:23 PM »
To register your Avast Free:

Get Internet access and register your copy for Free: http://www.avast.com/registration-free-antivirus.php
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline bmpbdg

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Re: enter my registration key is failed....!!!!
« Reply #4 on: December 14, 2010, 07:15:06 PM »
I've been tried all your suggestion, but I still can't online regristration. And then I've tried to reinstall Windows because my analize that my computer have been attacked by viruses, it's been seen that I can't reinstall or uninstall avast even I can't deleted/removed avast from program files. After reinstall a fresh windows XP finally I can install avast and update it.

Finally, thanks to all of your suggestion,

Note : I'am sorry if my language is very very bad, because I'm Indonesian.

My trully regards,

Bagus.

Online CraigB

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Re: enter my registration key is failed....!!!!
« Reply #5 on: December 14, 2010, 08:23:15 PM »
Glad that your system is now working :)