I subscribed (paid for) to my previous AV software providor for 13+ years, and yet they let me down badly by suddenly cancelling my 3 user licenses this month when they still had 5 months to run before renewal was due. Needless to say, this left me without any protection and no way to update, so I had no other option but to uninstall their software and switch to avast!
It has taken nearly two weeks for them to sort it all out and finally refund my 5 months pro-rata, as I decided I no longer want to be with a software vendor who makes such an error and then refuses to assist in a timley manner to ensure my machines are protected. I actually had a senior Australian executive take up my cause when I complained how badly I was being treated by their Indian support centre, none of whom seemed to speak or understand English very well. After being so loyal to them and always paying ahead of time, I was terribly upset, as you can imagine
So, my question here is, whilst I decide whether or not to buy the paid version of avast!, is there a time limit on how many times the brilliant free version can be renewed or on how many machines it can be used?
