Author Topic: Resolved:Backing Up a File  (Read 9852 times)

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blowtorch73

  • Guest
Resolved:Backing Up a File
« on: December 15, 2010, 11:34:15 AM »
Hi.  Bought Avast Internet Security a couple of days ago and reading their e-mail this morning, come across :
An http key and the following info
 
> > Please note: We recommend making a backup of this file as the URL is valid
> for 7 days only.
>
> PLEASE DO NOT TRY TO OPEN THIS FILE BEFORE YOU HAVE INSTALLED THE PROGRAM

> ON YOUR COMPUTER!

I have deleted http and some of the numbers but have no idea of how to find a file let alone back one up . Can someone explain please and is there anything else I should be doing with this new program?>
« Last Edit: December 15, 2010, 08:03:25 PM by blowtorch73 »

SafeSurf

  • Guest
Re: Backing Up a File
« Reply #1 on: December 15, 2010, 11:39:19 AM »
First, edit your post and delete the key so no one else can use it before you can.

blowtorch73

  • Guest
Re: Backing Up a File
« Reply #2 on: December 15, 2010, 11:42:41 AM »
Thanks for that Safe Surf but to be honest I hadn't realised that I had to use the key.
« Last Edit: December 15, 2010, 11:44:49 AM by blowtorch73 »

SafeSurf

  • Guest
Re: Backing Up a File
« Reply #3 on: December 15, 2010, 11:52:10 AM »
Did you have a different product of Avast?

Edit: The server is having problems; had to make 2 posts.
« Last Edit: December 15, 2010, 11:54:30 AM by SafeSurf »

SafeSurf

  • Guest
Re: Backing Up a File
« Reply #4 on: December 15, 2010, 11:53:19 AM »
Once you have purchased Avast Internet Security 5.0, you will receive an email with your license file attached to the email address specified during the purchase process.  You need to have Avast Internet Security 5.0 already installed on your machine to insert the license file into the program according these instructions:

http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476

Here is the set up file for AIShttp://files.avast.com/iavs5x/setup_ais.exe

How to install AIS:
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=566&nav=0,2

blowtorch73

  • Guest
Re: Backing Up a File
« Reply #5 on: December 15, 2010, 02:24:33 PM »
Found the e-mail saying that the licence file is attached, but cannot find the attachment.  E-mail states if you dont get attachment find it at the http address I posted in my earlier post. However there is no response ie the cursor does not change into a hand and remains as an arrow and the url (?) does not highlight. Will try again now.

Edit:  Found the attachment but when I went to run it, I am told that it already exists.
« Last Edit: December 15, 2010, 02:28:24 PM by blowtorch73 »

blowtorch73

  • Guest
Re: Backing Up a File
« Reply #6 on: December 15, 2010, 02:40:47 PM »
Got this far, but when i click on 'Insert Licence File' I'm taken to a window with pictures etc. So not sure a) how I get the file, and b) how I insert it.



YoKenny

  • Guest
Re: Backing Up a File
« Reply #7 on: December 15, 2010, 02:52:22 PM »
I see that you now have more than 20 posts which will permit you to update your profile to include signature information.

Go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

Please see:
avast! 5.x: Inserting the license file into avast! Internet Security
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476

Offline Pondus

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Re: Backing Up a File
« Reply #8 on: December 15, 2010, 02:54:50 PM »
above the " Insert licens file " button it say that you have a valid licens to 13 des 2011

blowtorch73

  • Guest
Re: Backing Up a File
« Reply #9 on: December 15, 2010, 02:59:03 PM »
Does that me its all set up and ready to go pondus and I dont have to insert the licence?

I was looking for something to put in this window that appeared when I clicked on'Insert etc'.



Offline Pondus

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Re: Backing Up a File
« Reply #10 on: December 15, 2010, 03:03:38 PM »
as i can see yes.
 
I installed my program as trail version. after the program was up and running i just dubbel clicked the " avst licens click file " and that was it...the file find the avast program and enter by itselfe

YoKenny

  • Guest
Re: Backing Up a File
« Reply #11 on: December 15, 2010, 03:06:03 PM »
It depends on where you saved the licence file from your email.

I choose to save it in Documents for future reference.

Looks like you are using Vista or Windows 7 Snipping tool.

blowtorch73

  • Guest
Re: Backing Up a File
« Reply #12 on: December 15, 2010, 03:09:20 PM »
It depends on where you saved the licence file from your email.

I choose to save it in Documents for future reference.

Looks like you are using Vista or Windows 7 Snipping tool.

Thanks for your reply. I really dont know where it was saved. It may have been a temporary folder.
Vista

Offline DavidR

  • Avast Überevangelist
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Re: Backing Up a File
« Reply #13 on: December 15, 2010, 03:21:53 PM »
Then use the windows search function, looking for the license/avastlic file.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.12.6044 (build 22.12.7758.768) UI 1.0.741/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

YoKenny

  • Guest
Re: Backing Up a File
« Reply #14 on: December 15, 2010, 03:25:00 PM »
I don't use Vista as per my signature.

I'll fire up the XP Pro system to see where I saved it there.

It sure would help if you updated your PROFILE as per my previous post Today at 08:52:22 AM and like DavidR' signature.