Author Topic: Cannot Update  (Read 2265 times)

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Rofl Copter

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Cannot Update
« on: December 20, 2010, 09:40:08 AM »
Hi.

Whenever I try to update to the latest version of avast!, but I can't seem to. Whenever I do it manually, it says:

Error: Cannot Connect to Server

and whenever it updates automatically (well, attempts to), a red box appears saying that it can't update and that I should try manually, which is what leads to the above problem.

I've scanned for viruses with avast and Malwarebytes anti malware, but nothing comes up that seems to be wrong.

I've uninstalled then reinstalled avast, but to no avail. Some help on what I can do would be great, thanks.

Offline Asyn

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Re: Cannot Update
« Reply #1 on: December 20, 2010, 09:49:37 AM »
Other security related software installed..?
Try: direct connection (no proxy)
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Rofl Copter

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Re: Cannot Update
« Reply #2 on: December 20, 2010, 11:17:09 AM »
MBAM and avast! are my only security programs, but I think I have the basic windows defender that comes with windows computers.

Do you think you could tell me how I can go about with the direct connection?

Offline Asyn

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Re: Cannot Update
« Reply #3 on: December 20, 2010, 11:21:33 AM »
Do you think you could tell me how I can go about with the direct connection?

Settings - Updates - Proxysettings
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0